Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Kelvin Lee

Kelvin Lee

Business/ Sales Manager
Hoschton,GA

Summary

Dynamic and results-driven Sales Executive with over 15 years of experience in sales leadership, team development, and revenue growth across the automotive and hospitality industries. Recognized for consistently exceeding sales targets, earning multiple national awards, and fostering high-performing teams. Seeking a remote or hybrid Sales Director role to leverage extensive expertise in driving business growth and operational excellence

Overview

15
15
years of professional experience

Work History

Business/Finance Manager

Heyward Allen Toyota
05.2024 - Current


  • Implemented robust internal controls to safeguard company assets, mitigate risks, and ensure regulatory compliance.
  • Contributed towards company expansion efforts by identifying suitable market entry points based on detailed financial analysis.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Collaborated with cross-functional teams to drive operational improvements, leading to increased overall performance.
  • Led contract negotiations with clients and vendors to secure advantageous terms that supported business objectives.
  • Oversee daily business operations, including finance and insurance processes, contributing to a 15% increase in departmental revenue.
  • Implement staff training programs, enhancing team efficiency and customer satisfaction scores by 20%.
  • Manage key accounts and customer relations, leading to a 10% increase in repeat business


Senior Sales Manager

Heyward Allen Toyota
11.2018 - 05.2024
  • Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
  • Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
  • Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
  • Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
  • Led sales team to achieve the President's Award and Sales Excellence Award consecutively from 2019 to 2024
  • Recognized as a 3-time Pro Sales Manager, ranking in the Top 40 out of 550 nationally
  • Developed and executed sales strategies, resulting in a 25% increase in annual sales revenue

Culinary Director

Olive Garden
02.2015 - 10.2018
  • Collaborated with marketing teams on promotional campaigns that highlighted signature dishes or special events, driving increased traffic and revenue for the business.
  • Introduced new culinary techniques and equipment to the kitchen team, elevating the overall skill set and capabilities of staff members.
  • Established strong relationships with local vendors to source premium quality ingredients at optimal prices.
  • Developed a strong culinary team through consistent coaching, mentoring, and performance evaluations resulting in excellent employee retention rates.
  • Directed culinary operations across multiple locations, ensuring consistency in food quality and service standards
  • Managed food and labor costs, achieving a 10% reduction in expenses while maintaining quality
  • Trained and mentored kitchen staff, resulting in a 15% improvement in employee retention

Assistant Director of Food and Beverage

Madison Square Garden
08.2010 - 07.2014
  • Oversaw food and beverage operations for events, managing a team of 150+ staff members
  • Effectively resolved customer complaints or concerns promptly, maintaining a high level of professionalism at all times.
  • Optimized staffing schedules based on anticipated business volumes, ensuring proper coverage during peak periods while maximizing labor cost efficiencies.
  • Assisted in menu development with culinary team, balancing creative vision with profitability goals.
  • Conducted performance evaluations for staff members, providing constructive feedback for growth and development opportunities.
  • Managed budget for the department, ensuring cost-effective practices were consistently implemented.
  • Ensured compliance with health and safety regulations, achieving top inspection scores

Education

Bachelor of Arts - Business Management

Ashford University
San Diego, CA
05.2001 -

Skills

    Risk management controls

    Strategic financial planning

    Audit coordination

    Sales Strategy & Execution

    Team Leadership & Development

    Account Management

    Sales revenue enhancement

    Customer Relationship Management (CRM)

    Employee development programs

    Budgeting & Cost Control

    Operational Excellence

Accomplishments

    Attended National Automotive Sales Conferences (2019–2024) Completed Advanced Leadership Training Programs

    Used Microsoft Excel to develop inventory tracking spreadsheets.

    Collaborated with team of 15 in the development of vehicle acquisition system.

    3x Sales Executive Training Certified

    OSHA 10 Certified

Timeline

Business/Finance Manager

Heyward Allen Toyota
05.2024 - Current

Senior Sales Manager

Heyward Allen Toyota
11.2018 - 05.2024

Culinary Director

Olive Garden
02.2015 - 10.2018

Assistant Director of Food and Beverage

Madison Square Garden
08.2010 - 07.2014

Bachelor of Arts - Business Management

Ashford University
05.2001 -

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Kelvin LeeBusiness/ Sales Manager