Results-driven Facilities Manager with extensive experience at Eagle Maintenance, specializing in HVAC system installation and advanced refrigeration troubleshooting. Demonstrated leadership in implementing innovative efficiency enhancements that significantly improved facility operations and customer satisfaction. Renowned for strategic team building, fostering a high-performance culture while ensuring optimal operational performance.
Overview
18
18
years of professional experience
Work History
Measure & Install Pro
The Shade Store
Washington, United States
08.2020 - Current
Conducted initial consultations to assess customer needs for appropriate design options
Executed installation of residential and commercial motorized and manual mini blinds and roller shades
Effectively communicated with clients regarding proper care and maintenance of shutters
Demonstrated strong knowledge of shutter design and provided accurate measurements to designers
Completed service work to ensure that shutters passed inspection standards.
Educated customers by demonstrating the installed products and addressing all inquiries using proper tools and materials.
Guaranteed customer satisfaction by accurately measuring, installing, adjusting, and servicing blinds, shades, shutters, and drapes.
Trained supervisors and personnel on the proper use of production equipment, reporting any equipment misuse to management immediately.
Performed visual checks and preventive maintenance on all production lines, maintaining general housekeeping, and providing on-call support for all emergency repairs essential for continuous production.
Created detailed documentation of installation instructions for future reference purposes.
HVAC Technician/Installer
BD&E Air Conditioning & Heating
Potomac, United States
10.2017 - 07.2020
Delivered quality and efficient customer service in all HVAC-related tasks
Monitored and checked installed systems to assess maintenance and repair requirements.
Executed routine and preventative maintenance on HVAC systems to enhance reliability
Maintained accurate inventory of equipment and resources to support efficient operations
Serviced and repaired evaporative coolers to ensure optimal function
Tested and evaluated boiler operations while observing meter and pressure gauges for performance assessment
Lubricated and serviced HVAC motors, pumps, fans, and other essential equipment
Completed and finalized work orders while entering time and equipment usage data into the system
Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
Installed, maintained and repaired commercial refrigeration systems.
Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
Troubleshot complex control circuits involving relays, transformers and switches.
Facilities Manager
Eagle Maintenance
Washington, United States
01.2007 - 11.2015
Directed maintenance and operations of facility systems to minimize service interruptions.
Researched new technologies available which could improve efficiency within the organization's facilities.
Managed and directed facility staff by handling assignment delegation and timely completion.
Performed HVAC maintenance, repaired electrical systems and managed building automation systems.
Coordinated the activities of subcontractors in relation to facility maintenance projects.
Developed emergency response plans in case of natural disasters or other unexpected events.
Managed emergency situations such as fires, floods, power outages and other events impacting the facility.
Established department goals and deadlines.
Oversaw workforce schedules and allocated resources in order to achieve project goals.
Coordinated with vendors for the installation of new equipment or replacement parts.
Commissioned, scheduled and managed outside resources for maintenance and remedial repairs.
Operated conveyor, stacker and loader equipment, observing safety features to avoid accidents.
Diagnosed malfunctions in conveyor systems using specialized tools.
Repaired and maintained equipment through problem identification and resolution.