Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelvin Mercado

Fort Lauderdale,FL

Summary

Responsible candidate eager to provide safe and efficient patient care. Strong knowledge of sterilization methods, safety protocols and equipment care. Knowledgeable in inventory control and recordkeeping. Reliable and dedicated to providing superior customer service. Meticulous technician with extensive experience in routine laboratory tasks. Skilled in sterilizing, testing and monitoring medical equipment with strong understanding of infection control practices. Responsible and committed to providing safe and reliable medical equipment to healthcare professionals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Medical Service Technician

VITAS Healthcare
11.2021 - Current
  • Collaborated with medical staff to confirm availability of medical equipment for patient care.
  • Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
  • Provided support to medical staff in resolving medical equipment problems.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Technician

Alloy Wheel Repair Specialists Of Southwestern Ontario
01.2020 - 08.2021
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Read and followed technical documentation to complete accurate repairs.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating wheels.

Supervisor

Bmw Of Fort Lauderdale
08.2018 - 12.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Diploma -

John F Kennedy High School
1901 Randolgh Rd, Glenmont, Md 20902
06.2015

Skills

  • Mechanical Troubleshooting
  • Teamwork and Collaboration
  • Heavy Lifting
  • Shipping and Packaging
  • Time Management
  • Transportation
  • Product Education
  • GPS and Route Planning

Timeline

Medical Service Technician

VITAS Healthcare
11.2021 - Current

Technician

Alloy Wheel Repair Specialists Of Southwestern Ontario
01.2020 - 08.2021

Supervisor

Bmw Of Fort Lauderdale
08.2018 - 12.2020

High School Diploma -

John F Kennedy High School

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Kelvin Mercado