Kelvin Muchina
Doha
Summary
Dynamic stocker with a positive attitude and proven customer service skills at Almeera Consumer Goods. Enhanced customer satisfaction by efficiently managing inventory and reducing out-of-stock situations. Punctual and reliable, I streamlined restocking processes and supported cashiers, contributing to a well-organized and welcoming shopping environment.
Overview
5
5
years of professional experience
Work History
Stocker
Almeera Consumer Goods
04.2020 - 02.2025
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Facilitated smoother store openings by stocking necessary products before each shift.
Education
High School Diploma - High School Certificate
Laboret High School
Kenya11.2012
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Loading and unloading
- Merchandise stocking
- Punctual and reliable
- Order receiving
- Complex Problem-solving
- Product labeling
- Merchandise rotation
- Product displays
Languages
English
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Hindi
Beginner (A1)
Timeline
Stocker
Almeera Consumer Goods
04.2020 - 02.2025
High School Diploma - High School Certificate
Laboret High School