Kelvin Ngo
Los Angeles,CA
Summary
Dynamic customer service professional with experience at Central Valley Reptile, excelling in problem resolution and active listening. Recognized for fostering a friendly atmosphere and effectively assisting customers with tailored product recommendations, ensuring a positive shopping experience. Adaptable team player committed to enhancing customer satisfaction and driving sales.
Overview
6
6
years of professional experience
Work History
Reptile Show
Central Valley Reptile
01.2020 - Current
Restocked merchandise for customers prior to showtime.
Help and assist customer with question they might have.
Provide other products or merchandise best suitable for their product.
Education
Health Science
Pasadena City College
Pasadena, California, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Problem resolution
- Verbal communication
- Active listening
Languages
Chinese (Cantonese)
Limited Working
Mandarin
Elementary
Japanese
Elementary
Timeline
Reptile Show
Central Valley Reptile
01.2020 - Current
Health Science
Pasadena City College