Kelvin Nunez
The Bronx,NY
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach. Motivated Manager brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of Company practices and market conditions. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Operations
Esti Foods
Rutherford, NJ
01.2021 - Current
- Directed the operations and logistics of a multi-million dollar business.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Managed day-to-day operations of a large staff in multiple departments.
- Coordinated activities between different departments to ensure successful completion of projects.
- Created policies and procedures for improved workflow processes.
- Provided leadership and guidance to subordinate managers and supervisors.
- Maintained budgeting documents for accurate tracking of expenses.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Oversaw the implementation of new technology solutions designed to streamline processes.
- Prepared detailed reports outlining operational results on a regular basis.
- Worked with management team to develop operational goals aligned with business strategy.
- Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
- Successfully improved employment turnover through creating incentive and training programs.
- Delegated work to staff, setting priorities and goals.
- Formed and sustained strategic relationships with clients.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Store Manager
Stop & Shop
Bronxville, NY
12.2019 - 01.2021
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement.
- Assessed operational efficiency of the store's departments.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored employee performance and identified performance gaps for corrective action.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Assistant Store Manager
Whole Food Market
New York, NY
04.2016 - 06.2019
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Ensured compliance with all safety regulations throughout the store premises.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Coordinated with vendors to secure product availability at competitive prices.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts to achieve adequate staffing.
19D Cavalry Scout
US Army
Fort Campbell North, KY
10.2005 - 06.2015
- Conducted reconnaissance operations to identify enemy positions and movements.
- Performed land navigation tasks utilizing maps, compasses, global positioning system receivers, and terrain analysis techniques.
- Monitored battlefield conditions to provide timely intelligence updates to commanders.
- Directed movement of personnel and equipment during tactical operations under varying weather conditions.
- Assisted with training of new soldiers on tactics and safety procedures related to cavalry scout operations.
- Participated in air assault operations involving insertion and extraction of troops via helicopters or fixed wing aircrafts.
- Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations.
Education
High School Diploma -
Cardinal Hayes
The Bronx, NY06.2004
Some College (No Degree) - Criminal Justice
Austin Peay State University
Clarksville, TNSkills
- Capital Spending
- Strategic Planning and Execution
- Risk Mitigation
- Strategic Planning
- Leadership Training
- Performance Analysis
- Quality Assurance
- Employee Development
- Performance Improvement
- Inventory Management
- Team Leadership
- Hiring and Onboarding
- Human Resources
- Inventory Control
- Management Team Building
Accomplishments
- Army achievement Award
- Bronze Star Medal
- Afghanistan Campaign Medal
- Iraq Campaign Medal
- 2019-2020 Best Region Inventory
Languages
English
Professional
Spanish
Professional
Certification
- Forklift Certified
- Forklift Trainer
References
References available upon request.
Timeline
Director of Operations
Esti Foods
01.2021 - Current
Store Manager
Stop & Shop
12.2019 - 01.2021
Assistant Store Manager
Whole Food Market
04.2016 - 06.2019
19D Cavalry Scout
US Army
10.2005 - 06.2015
High School Diploma -
Cardinal Hayes
Some College (No Degree) - Criminal Justice
Austin Peay State University
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