Kelvin Opoku-Anarfi
Dumfries,VA
Summary
Innovative Salesperson with extensive experience maximizing revenue through suggestive selling.
Dedicated sales professional offering experience recommending, selecting, and assisting with locating merchandise based on the needs of the individual consumer.
Overview
5
5
years of professional experience
Work History
Registration Associate
Virginia Department Of Health
Tysons Corner, VA
04.2021 - Current
- Used VAMS to manage patient record database, maintaining information confidentiality in accordance with federal privacy laws
- Welcomed as many as 2,000 patients daily, directing to appropriate departments within facility and coordinating assistance with transportation as needed.
- Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
- Reviewed daily reservations and confirmed bookings.
Delivery Driver
Amazon
Sterling, VA
06.2019 - Current
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Fostered positive working relationships with customers by responding to questions and concerns.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Salesperson
The home doctor
Springfield, VA, VA
06.2018 - 08.2018
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Moving Specialist
2 Men And A Truck
Alexandria, Va
01.2016 - 12.2016
- Loaded and unloaded trucks with customer possessions or merchandise.
- Increased customer satisfaction by providing fast service.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
Education
High School Diploma -
West Potomac High school
2015
Skills
- Highly dependable
- Bilingual
- Problem solving
- Excellent attention to detail
- Customer care
- Needs analysis
- Relationship building
- Flexible & Adaptable
Timeline
Registration Associate
Virginia Department Of Health
04.2021 - Current
Delivery Driver
Amazon
06.2019 - Current
Salesperson
The home doctor
06.2018 - 08.2018
Moving Specialist
2 Men And A Truck
01.2016 - 12.2016
High School Diploma -
West Potomac High school
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