Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie R. Palmer

Colton,CA

Summary

Multi-talented business leader bringing 20 years of experience as successful CEO/Office Manager. Strategic problem solver and change manager. Visionary executive implements plans that meet current and future needs. Key expertise in the business industry of two food pantries and clothes closet in different states in the Continental Unites States.

Overview

12
12
years of professional experience

Work History

CEO & Office Manager

Kingdom Outreach Resource & Development
Colton, CA
04.2018 - Current
  • Experienced in front/back office of daily operations and managed eight personnel, as a minimum.
  • Supervised staff in professional settings, includes filling, faxing and coping important documents for executive correspondence.
  • Maintained filing system of records, correspondence and other documents and managed staff workload and taskings.
  • 8+ years of interviewed, hired & trained new staff in professional development within the company
  • Directed and facilitated communication for medium sized outreach programs in the local community
  • Managed office inventory, ordered supplies, and office equipment to include faxing documents to local businesses, globally and nationally
  • Strong written/verbal communication skills to produce spreadsheet reports, assign tasks
  • Handled and outsourced vendor contracts and leave & staff payroll

Leadership and Development Center

Stephanie Palmer Ministries International
Colton, CA
02.2015 - Current
  • Leadership development for worldwide leaders across the globe
  • Provided guidance and training to staff on best practices in customer service etiquette, ministry practices and service line knowledge, strategy techniques and leaning development initiatives.
  • Ensured compliance with relevant state laws and regulations governing business development centers for all my staff.
  • Garnered management staff in developing long-term plans for growth of Learning and Development Center in the local community and abroad.
  • Developed membership with the local Chamber of Commerce and relationships with external vendors and customers to expand offerings available through the center.
  • Designed campaigns aimed at attracting new customers or clients to use services offered by our center to include in-house training for partners.
  • Conducted weekly meetings with staff to review progress on goals set for this learning and development center.

Senior Pastor and Church Office Manager

Kingdom Builders Church Intl
Colton, CA
01.2015 - Current
  • Effectively communicated with department heads to relay important information, policy changes from upper management
  • Submitted timely reports, managed leave and staff infrastructure to reduce manning shortfalls in daily operations.
  • Organized weekly worship services, sermons and special events throughout the community to include being an active Chamber member in the local community.
  • Improved office operation and reduced procedures/workload to allow quarterly and monthly employee of the month winners time off.
  • Maintained company compliance, operated multi-phone lines of on-HOLD customers reduced slow down of setting appointments by 15%.
  • 10+ years as a counselor; provided spiritual and employee counseling of staff and church members within my community
  • Designed company/office letterhead and logo for office staff of assigned task for office staff
  • Developed curriculum for two active academies at our local university with good student enrollment each semester
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Senior Paster & Church Office Manager

MegaFaith Ministries International
Colton, CA
01.2012 - 09.2012
  • Organized and developed ministry staff on policies and procedures to define the written care of children into policy based on stated guidelines and practices
  • Managed front desk and back operations including greeting visitors, answering questions or directing them to appropriate personnel within the ministry.
  • Performed extensive bookkeeping duties such as reconciling bank statements and creating journal entries in software and spreadsheet.
  • Processed payments accurately ensuring all billing for services rendered by bill collections via software application was timely paid.
  • Maintained impeccable office organization of volunteer staff to support efficiency, professionalism and performance guidelines.
  • Revised and reviewed files and records to obtain information and respond to state and local policies per the Chamber of Commerce.

Education

Ph.D. - Theology

School of Ministerial Excellence Institute
Phoenix, AZ
10-2020

Skills

  • Talent and Employment Development
  • Innovative Management of Employees
  • Financial Acumen and Money Management

Timeline

CEO & Office Manager

Kingdom Outreach Resource & Development
04.2018 - Current

Leadership and Development Center

Stephanie Palmer Ministries International
02.2015 - Current

Senior Pastor and Church Office Manager

Kingdom Builders Church Intl
01.2015 - Current

Senior Paster & Church Office Manager

MegaFaith Ministries International
01.2012 - 09.2012

Ph.D. - Theology

School of Ministerial Excellence Institute

Similar Profiles

CREATE PROFILE
Stephanie R. Palmer