Dynamic and results-oriented healthcare leader with expertise in hospital and service line supply chain management. Conduit between operational departments, supply chain, contracting and vendors. Proven ability to multitask, organize and prioritize work efficiently and achieve deadlines. Recognized as a steady, collaborative team leader. Effective communicator across systems and with executive leaders and front-line management.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Program Manager III
Seattle Children’s Hospital
Seattle, Washington
01.2023 - Current
Capital Equipment, Planning Design & Construction
Liaison to operational departments to support proper alignment of capital projects and achieve strategic institutional goals and cost savings
Manage process of developing, refining, and executing project plans
Including: resolving issues, communicating, and driving towards final results of capital projects
Serve as the primary point of contact for large pediatric organizational-wide complex projects, including but not limited to, build out of 16 bed NIC, 17 bay PACU, Lab, and pediatric behavioral health floor
Promote a culture of improvement across the institution that focuses on innovation to improve organizational processes at a unit level and indirectly influence the front-line patient experience
Support, partner and coach project leaders in management of project related activities
Lead the development and improvement of project management tools and processes including optimization and use of Attainia and BlueBeam programs.
Contract Specialist
University of Washington Medicine
Seattle, Washington
01.2022 - 01.2023
Surgical Services
Responsible for administering, managing and maintaining all Surgical Services contracts across University of Washington Medical Centers to achieve operational standardization and institutional cost savings
Lead and provide direction to procurement and contracting teams to execute surgical and clinical contracts that support business and operational needs
Participate in resource planning, assessing and prioritizing requirements for complex surgical and integrated clinical programs including identifying emerging technology
Manage risk and compliance for surgical contracts and ensure system is following all legal rules and regulations as it pertains to contract management
Partner with materials management, information services, and value analysis to address surgical and clinical needs and proactively adjust and react to inventory controls and hospital needs
Development long term procurement and contracting strategies to support surgical and clinical program growth as identified by operational and leadership teams.
Addressed contract disputes and provided advice and guidance to resolve issues
Stored and filed contract documents in orderly, organized systems
Negotiated and reviewed contracts to protect customer interests
Reviewed current contracts to identify upcoming contract expirations and coordinated with stakeholders to analyze contract renewals and re-negotiation
Negotiated optimal contract terms and conditions to lessen business risk and maximize financial objectives
Proven ability to learn quickly and adapt to new situations
Worked well in team setting, providing support and guidance
Developed and maintained courteous and effective working relationships
Strategic Sourcing Advisor
OhioHealth
Columbus, Ohio
01.2021 - 01.2022
Financial responsibilities, including leading teams to achieve metrics that support operational alignment and financial savings
Manage system agreements for supplies, services, and equipment, while maintaining integrity of contractual incentives and obligations
Primarily responsible for Lab and Nursing service lines across organization (12 hospitals, 200+ ambulatory sites, hospice, home health, medical equipment and other health services spanning 47 Ohio counties)
Oversee and participate in efforts to achieve cost savings by benchmarking using best practices across nation
Manage and lead negotiations with outside vendors within Lab and Nursing portfolio
Mentor supply chain associates including procurement staff, contract consultants and operational leaders across system to achieve best outcomes as it relates to supply chain operations
Participate in development of and execute legal contracts and corporate policies for vendor sourcing strategies to align with best practices and achieve system strategic goals
Actively participate in development of strategies to manage supply chain barriers during COVID pandemic
For example, actively manage supply disruption and work with operational leaders and vendors to ensure system can deliver patient care with critical and needed patient care supplies
Supported OhioHealth Supply Chain leadership to support seamless transition from PeopleSoft to Workday
Responsibilities included supporting system strategic goals and leading and training supply chain department and teams on Workday tools and functionality.
Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities
Developed requests for proposal and issued requests for quotes to support sourcing efforts
Monitored inventory levels and avoided shortages with timely replenishment of stock
Negotiated pricing and terms with vendors to secure best value for company
Calculated and reported actual and projected sourcing savings by spend categories
Interim Procurement Manager
OhioHealth
Columbus, OH
01.2019 - 01.2021
Responsible for business operations for Supply Chain, Procurement Services
Manage, mentor and coach 13 associates to oversee requisition approvals, track purchase orders and review supplier acknowledgements
Plan, organize and develop department strategies to support Workday implementation across organization (12 hospitals, 200+ ambulatory sites, hospice, home health, medical equipment and other health services spanning 47 Ohio counties)
Lead process improvement projects to streamline operations and update items in PeopleSoft with goal of reducing handoffs between clinical departments throughout organization and improve communication
Oversee Procurement team supporting COVID command center
Develop team building activities to improve communication and trust within Procurement Team resulting in improved employee satisfaction scores from FY19 to FY20
Key accomplishments:
Reduced number of items on expedite report from over 1,200 items to under 300 items over course of 9 months
Identified opportunity to measure productivity on procurement team and worked with leadership to develop plan to implement new productivity tracking system.
Consultant Contract Management
OhioHealth
Columbus , OH
01.2017 - 01.2020
Managed over 250 new and existing contracts for multiple service lines including: surgical services, anesthesia, endoscopy, and urology
Partnered with supply chain in FY20 to achieve over 17 million in savings in year
Assist with onboarding of new members within sourcing team
Complete analysis for leadership to review new Excelerate opportunities
Successfully collaborate with care site leadership and clinical staff to ensure new product request are accurately contracted, built, and purchased
Partner with system leaders to drive standardization which resulted in system rebates for meeting contract obligations
Key accomplishments:
Maintain less than 10% expired contracts at any given time
Identified as key contributor and leader in developing Value Stream Mapping Event between Sourcing and OhioHealth General Counsel
Developed standard document of professional level interview questions for Supply Chain.
Worked well in a team setting, providing support and guidance.
Developed and maintained courteous and effective working relationships.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Procurement Service Coordinator
OhioHealth
Columbus, Ohio
01.2016 - 01.2017
Purchased Heart, Vascular and Laboratory supplies, and equipment for 12 different hospitals across organization
Collaborate with Accounts Payable and System Contract Administrators to ensure vendor invoices are accurate and in alignment with system pricing
Effectively communicate with Service Line Administrators to ensure appropriate equipment is planned for, accounted for, and replaced per operational needs
Selected to be team leader in procurement services to track data and identify areas of opportunity to improve processes within department
Identified opportunity to follow up on items that were not billed for or received within system
Reduced number of unresolved items by 500 lines resulting in overall reduction of number of open purchase orders.
Served as primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered
Exercised leadership capabilities by successfully motivating and inspiring others
Developed and maintained database of service providers and vendors for easy and quick access to list of qualified providers for different jobs
Sterile Processing Technician
OhioHealth, Riverside Methodist Hospital
Columbus, Ohio
01.2015 - 01.2016
Exhibited exceptional problem-solving skills to address individual needs of all surgeons and ensure instrumentation and case carts were prepared and ready in timely fashion for all surgical cases
Collaborated with surgical leadership to provide proper instrumentation for all surgical service lines
Successfully multitasked to ensure proper cleaning, decontamination and sterilization of general and specialty surgical instruments, power equipment and endoscopes
Communicated effectively with other members of SPD team to prepare and package all surgical instrumentation.
Supported surgical teams effectively by preparing instrument trays according to procedure requirements
Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization
Picked instruments and supplies for surgeries
Worked flexible hours across night, weekend, and holiday shifts
Business Specialist and Customer Service Representative
Advance Auto Parts
Columbus, Ohio
01.2013 - 01.2015
Processed corporate charges and returns and ensured all business accounts were balanced daily
Consulted with 10 to 15 corporate vendors daily to ensure products were accurately identified, processed, and delivered resulting in recognition for exceeding sales expectations for four consecutive periods
Provided excellent customer service: cultivated relationships with customers; responded to customer inquiries and complaints resulting in improved customer retention
Developed customer clientele by assisting and advising customers on product selection
Partnered with team to achieve store standards regarding product organization and appearance.
Service Technician
Horton Emergency Vehicles
Columbus, Ohio
01.2003 - 01.2011
Responsible for building, maintaining, and painting emergency vehicles including Ambulances and Heavy Rescue Fire Trucks
Evaluated business processes to improve throughput, which resulted in the ability to paint up to 3 trucks per day compared to 1 truck per day
Collaborated with the inspection team to learn the business of other departments, which allowed staff to be flexed accordingly to support other teams and departments.
Education
Bachelor of Arts - Economics, statistics and analytics
The Ohio State University
Columbus, OH
08.2011 - 01.2015
Associate of Sciences - Science
Columbus State Community College
Columbus, OH
08.2010 - 01.2011
Skills
Training and Development
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Timeline
Program Manager III
Seattle Children’s Hospital
01.2023 - Current
Contract Specialist
University of Washington Medicine
01.2022 - 01.2023
Strategic Sourcing Advisor
OhioHealth
01.2021 - 01.2022
Interim Procurement Manager
OhioHealth
01.2019 - 01.2021
Consultant Contract Management
OhioHealth
01.2017 - 01.2020
Procurement Service Coordinator
OhioHealth
01.2016 - 01.2017
Sterile Processing Technician
OhioHealth, Riverside Methodist Hospital
01.2015 - 01.2016
Business Specialist and Customer Service Representative
Advance Auto Parts
01.2013 - 01.2015
Bachelor of Arts - Economics, statistics and analytics
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