Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Kelvin RODRIGUEZ

New Britain,CT

Summary

Hardworking and knowledgeable trainer enthusiastic about teaching employees both on, and off the robotics floor. Excel at structuring lessons and creating individual improvement plans for any trainee or trainer struggling to keep pace as well as coordinating meeting spaces and travel plans for engineers and 3rd party associates.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Master Trainer

Amazon
10.2022 - Current
  • Provide one-on-one mentoring to help individuals reach their full potential.
  • Coach employees on best practices, providing constructive feedback to support their growth.
  • Monitor and report trainee progress, introducing new approaches to address individual needs.
  • Develop effective training plans based on department needs and objectives.
  • Deliver instructional presentations on equipment use, focusing on efficiency and safety.
  • Collaborate with subject matter experts to create accurate and up-to-date content for training sessions.
  • Enhance trainee engagement through interactive workshops and hands-on activities.
  • Streamline administrative processes related to training coordination, reducing time spent on manual tasks while improving overall efficiency.
  • Manage complex schedules and logistical arrangements for large-scale training events, ensuring seamless execution of all program components.
  • Lead certification courses for aspiring trainers within organization, ensuring consistent quality in instructional delivery.
  • Manage trainer & trainees across four shifts ensuring they are following standard work and guidelines.

Quarter Back / AFM Ambassador

Amazon
01.2020 - 10.2022
  • Explain associates responsibilities, job role and priorities
  • Maintain compliance with company safety policies and call violations to the attention of management
  • Coordinate with Learning, and Operations to staff properly and allow training to take place with minimal impact on productivity
  • Take full responsibility for associates safety during training and effectively prepare them for job shadow
  • Utilize and learn any required software for training and hands-on learning
  • Teach and verify after job shadow, that associates can effectively enter and leave a live Amazon Robotics floor
  • Assist in all the duties of Quarter back, and run the AR floors when necessary.

Order Fulfillment Specialist

Fulfillment Works LLC
08.2019 - 01.2020
  • Create shipping and invoice documents with accurate customer, destination and materials information to meet shipper standards and identify any hazardous contents
  • Consistently provide timely, accurate and customer-oriented service
  • Communicate with customers to verify information, fill out appropriate paperwork and carry out specified requests
  • Inspected inbound and outbound shipments to verify accuracy and prevent errors
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays or errors.

Data Analyst

DeLeo & Company P.C
06.2016 - 07.2018
  • Designed, developed and implemented software applications for website based on analyzed requirements and understanding of industry technical standards
  • Tested programs and databases to identify issues and make necessary modifications
  • Researched new technologies, software packages and hardware products for in house projects
  • Collaborated with other developers to identify and alleviate software errors or inefficiencies
  • Adjusted software parameters to boost performance and incorporate new features
  • Created software integrations between internal systems and external APIs such as CCH(Tax software), Salesforce, AWS, etc.

Skills

  • Workplace Safety
  • Data Analytics
  • Resource Allocation
  • Technical knowledge & Programming
  • Troubleshooting
  • Process improvement
  • Machine Operation
  • Training & Development
  • Safety awareness
  • Documentation
  • Team Building
  • Incidents management
  • Hardware and software installation
  • Predictive and Preventative maintenance
  • Customer Requirement Prioritization

Certification

Train-the-Trainer Certified (Master Trainer)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Master Trainer

Amazon
10.2022 - Current

Quarter Back / AFM Ambassador

Amazon
01.2020 - 10.2022

Order Fulfillment Specialist

Fulfillment Works LLC
08.2019 - 01.2020

Data Analyst

DeLeo & Company P.C
06.2016 - 07.2018
Kelvin RODRIGUEZ