Kelvin Scroggins
Hinesville,GA
Summary
Proven track record in efficient route planning and safe vehicle operation, honed at Southern Eagle Distributing. Excelled in GPS navigation and maintaining positive customer relations, ensuring timely and accurate deliveries. Demonstrated strong vehicle maintenance skills and adeptness in handling high-pressure situations, contributing to a significant increase in customer satisfaction.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Southern Eagle Distributing
2022.05 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Kept detailed records of deliveries and money received from customers.
- Minimized company liability and risks to loads by obeying traffic laws.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Successfully avoided time delivery delays by carefully planning best routes.
- Filled out load paperwork and DOT-mandated log books.
- Inspected load security and checked for damages.
- Fostered positive working relationships with regular customers.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Loader and Unloader
Capstone Logistics LLC.
2017.03 - 2022.05
- Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Assembled pallets and crates for secure transportation of materials.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Operated equipment while observing standard safety procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Assisted in receiving, stocking and distribution of merchandise.
Education
High School Diploma -
Screven County High School
Sylvania, GA05.2016
Skills
- GPS Navigation
- Vehicle Maintenance
- Equipment Operation
- Cargo Handling
Timeline
Delivery Driver
Southern Eagle Distributing
2022.05 - Current
Loader and Unloader
Capstone Logistics LLC.
2017.03 - 2022.05
High School Diploma -
Screven County High School
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