Summary
Overview
Work History
Education
Skills
Timeline
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Kelvin Spencer

Inglewood,CA

Summary

Highly motivated Regional Sales Manager with talent to drive team spirit and morale while promoting sales techniques and methods. Effective leader with pleasant personality and commitment to build successful teams. Forward-thinking and results-driven sales leader with more than 37 years of experience in partnership development, account management and channel building. Self-directed leader with talents in diversifying networks, product offerings and pricing strategies to drive growth with value-added solutions. Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. 7-year progressive career background combined with dedication to corporate growth and development. Driven Regional Sales Manager with 37-year track record of success in increasing revenue, improving operations efficiency and building high-performance team. Results-oriented problem solver and skilled leader. Self-directed and motivational style. Energized Regional Sales Manager with successful record of penetrating competitor territories and obtaining profitable business opportunities. Promotes exceptional work ethic and committed to finding effective solutions. Background managing regional sales force of 7 representatives.

Overview

37
37
years of professional experience

Work History

Regional Sales Supervisor

KeHE
08.2006 - Current
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Executed successful promotional events and trade shows.
  • Managed team of 7 regional sales representatives and consistently achieved high sales targets.
  • Maintained up-to-date knowledge of products and services offered to customers.
  • Assisted sales team members in developing customer relationships, and building customer loyalty.
  • Monitored daily sales performance and provided feedback to each team member.
  • Developed and implemented strategies to increase sales and improve customer service.
  • Facilitated regular team meetings to discuss challenges, successes and strategies.
  • Communicated customer feedback and complaints to team members to promote proper resolution.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.

Retail Sales Manager

VONS-SAFEWAY
06.1986 - 03.2007
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Created employee schedules to align coverage with forecasted demands.
  • Managed day-to-day staffing and handled scheduling for frozen,dairy and night crew..7
  • Trained team members in successful strategies to meet operational and sales targets
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences

Education

High School Diploma -

Alain Leroy Locke College Preparatory Academy
Los Angeles, CA
06.1987

Skills

    • Special Assignments
    • Sales Expertise
    • Revenue Growth
    • Order Management
    • Corrective Actions
      • Staff Meetings
      • Improvement Strategies
      • Time Management
      • Customer Needs Assessments
      • Goals and Performance

Timeline

Regional Sales Supervisor

KeHE
08.2006 - Current

Retail Sales Manager

VONS-SAFEWAY
06.1986 - 03.2007

High School Diploma -

Alain Leroy Locke College Preparatory Academy

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Kelvin Spencer