Kelvin Velasquez
Nashua,NH
Summary
Certified sterile processing technician seeking to expand my professional network for career development purposes. As a certified sterile processing technician, I ensure the disinfection and sterility of medical equipment and surgical instruments used in patient care procedures. This includes decontamination, disinfection, inspection, and sterilization processes that follow strict guidelines and regulations set by AAMI/AANSI and AORN. As a certified sterile processing technician, I am committed to upholding the highest standards of infection control and safety in healthcare settings to support the well-being of patients and healthcare professionals.
Overview
18
18
years of professional experience
Work History
Certified Central Sterile Processing Technician
Lawrence General Hospital
06.2022 - Current
- Verified and maintained proper documents and records for sterilization.
- Assessed instruments, equipment and containers to promote cleanliness and proper functioning.
- Wrapped trays, instrument packs, and sets.
- Inspected sterile package integrity prior to distribution.
- Recorded biologicals and test results.
- Picked instruments and assembled case carts for next-day procedures.
- Support OR staff when needing instruments during procedures
- Conducted hospital rounds to prevent instrumental shortage with other departments such as L&D, Er, X-ray, ICU, and CATH lab
- Support off-site clinic drop-offs with decontamination, assembly, sterilization, and protected packaging for pickup.
- Properly handle flexible endoscopes for reprocessing
Loan Servicing Representative
Metro Credit Union
07.2018 - 07.2022
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Identified issues, analyzed information and provided solutions to problems.
- Performed loan account maintenance as needed.
- Member of project team tasked with switching our outdated enterprise system to a new operating system for the organization.
- Regularly trained new and current staff on how to operate the new system.
Participant Service Registered Representative
Great-West Financial
01.2017 - 04.2018
- Worked directly with clients to achieve their retirement goals
- Analyzed department documents for appropriate distribution and filing
- Performed initial client assessment and analysis to begin research process
- Obtained clearances, registered & licensed with FINRA Series 6 & 63 in all 50 states
Teller II
TD Bank
01.2014 - 01.2017
- Always exceeded store sales goals by at least 130%+ every quarter, and motivated fellow team members to reach their goals
- Provided knowledge to team members and customers about eco-friendly tips and alternatives as the branch elected Green Ambassador
- Maintain the high standard of "Legendary Customer Service", leading to scoring high in survey calls
- Trained new tellers at my own and other branches, as well as directing and advising my team
Customer Service Associate
People's United Bank
06.2012 - 12.2014
- Preformed accurate, quick and efficient customer service by executing standard debit, credit and product transactions
- Developed new ways to get customers more engaged with our branch, which lead to positive customer service surveys
- Maintained the appropriate cash flow levels to be able to help customer's demands and not raise liability if a robbery occurs
- Recognized customer needs and opportunities to give them the best option to achieve their personal financial goals
Kitchen Assistant
Not Your Average Joes
08.2011 - 06.2012
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Adhered to company quality constraints and industry best practices for guest satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Shuttle Driver
Salem State University
08.2010 - 06.2011
- Maintained clean and neat shuttle for passenger comfort.
- Conducted efficient cargo transfers to maintain route schedules.
- Adhered to tight schedule and met departure and arrival deadlines.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
Administrative Assistant Intern
Waterline Industries
09.2009 - 06.2010
- Prepared mail and packages for shipment, pickup and courier services to expedite delivery.
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Assisted coworkers and staff members with special tasks on daily basis.
Lifeguard
YWCA
05.2009 - 08.2009
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Entered water immediately to pull struggling swimmers to safety.
Bank Intern
TD Bank
11.2008 - 06.2009
- Developed tailored solutions to meet individual banking needs.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Balanced teller drawers and ATM cash.
- Made packets and mailed out important checks and documents to companies who requested
private financial information.
Nurse Assistant Intern
Pentucket Medical Associates
02.2008 - 06.2008
- Guided patients to the correct doctors in the clinic and provided them documents of patients
reasoning for visit. - Assisted nurses and doctors calling in patients for their scheduled appointment times, Cutting time
down for nurses to be able to see patients at a faster rate. - Provided a sanitary and acceptable working area for doctors and nurses that impressed new
partnerships with the quality we provided for our patients.
Administrative Assistant - Community and Planning
City Of Lawrence
09.2006 - 05.2008
- Transported official documents to Lawrence city hall with future campaigning event for the city.
- Assisted Lead department by going on house inspections looking for poison lead in the walls and
made sure houses were up to Massachusetts safety codes. Met with local contractors to make sure
they are following procedures and made sure the final project was up to code and met all standards
for safety living conditions for residents. - Helped the Community serving food, translate from Spanish to English, assisted the local dentists
for local residents in need for dental work.
Education
Associate of Science - General Studies
Northern Essex Community College
Haverhill, MA06.2015
Skills
- Strong Interpersonal Skills
- Highly Self-motivated
- Detailed-oriented and Meticulous
- Strong Time Management Skills
- Financial Analysis
- Budgeting
Accomplishments
- HSPA Certified - CRCST #616366
Hobbies
- Car Repair
- Motorcycles
- Fitness & Wellness
Timeline
Certified Central Sterile Processing Technician
Lawrence General Hospital
06.2022 - Current
Loan Servicing Representative
Metro Credit Union
07.2018 - 07.2022
Participant Service Registered Representative
Great-West Financial
01.2017 - 04.2018
Teller II
TD Bank
01.2014 - 01.2017
Customer Service Associate
People's United Bank
06.2012 - 12.2014
Kitchen Assistant
Not Your Average Joes
08.2011 - 06.2012
Shuttle Driver
Salem State University
08.2010 - 06.2011
Administrative Assistant Intern
Waterline Industries
09.2009 - 06.2010
Lifeguard
YWCA
05.2009 - 08.2009
Bank Intern
TD Bank
11.2008 - 06.2009
Nurse Assistant Intern
Pentucket Medical Associates
02.2008 - 06.2008
Administrative Assistant - Community and Planning
City Of Lawrence
09.2006 - 05.2008
Associate of Science - General Studies
Northern Essex Community College
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