Kelvin Washington
Tallahassee,Florida
Summary
A proactive, result-oriented, dedicated, dependable and competent individual with comprehensive knowledge of planning, directing and controlling available resources to ensure smooth operations. Extensive understanding of ensuring operations staff achieve productivity targets within budget parameters. Well-versed in handling inventory requirements and production goals, aimed at ensuring that operational targets are met. Skilled in handling staff management activities and ensuring smooth company operations. Skilled with all aspects of property maintenance including preventative, corrective and emergency maintenance.
Overview
25
25
years of professional experience
Work History
Maintenance Technician
Miracle Hill Nursing Home
2019.01 - Current
- Check functionality of safety systems and document routine checks for recordkeeping
- Inspect and repair damage to building surfaces and appliances as deemed necessary
- Troubleshoot and install appliances and equipment
- Conduct routine maintenance tasks and perform minor repairs
- Ensure exterior curb appeal of the community and cleanliness of the facility grounds by performing lawn maintenance, retrieving/discarding of waste, etc
- Report any major facility or maintenance issues to the department supervisor for resolution
- Assist with special maintenance projects such as renovations, when appropriate.
Embroidery Operations Supervisor
Full Apparel
2011.10 - 2018.01
- Responsible for membership development and workforce management
- Recommended ways to improve efficiency and reduce costs
- Drove team to achieve company initiatives and achieve a high level of productivity
- Supervised incoming/outgoing of goods from the warehouse
- Prepared and submitted various reports (i.e
- Financial/goals) to upper management.
Service and Sales Manager
Climatron, Inc.
2009.08 - 2011.10
- Ensured that all services related activities are performed in an efficient, timely and professional manner
- Worked with sales teams to build and cultivate relationships with managers and executives of corporate accounts
- Established and maintained an excellent customer care service
- Assisted sales in identifying new revenue opportunities
- Responsible for membership development and workforce management
- Recruited, trained, coached and mentored new sales associates
- Planned and managed territory budgets and field expenditures.
Manager Trainee
Goodwill
2008.04 - 2009.08
- Successfully managed store inventory and deliveries
- Consistently provided customer care services
- Handled procurement and managed quality control services
- Employed office management techniques and practices resulting in increased efficiency in service delivery
- Provided customer service by handling and solving customer concerns and complaints
- Worked with managers to chart out training programs
- Assisted in setting up policies and evaluate work output
- Handled customer complaints and provided solutions to employee disputes.
Embroidery Department Manager/Sales
Clothesline, Inc.
1999.10 - 2007.11
- Successfully supervised production projects
- Supervised staff and also managed workforce scheduling
- Developed repeat customers by consistently providing quick, well-timed, and professional customer service
- Consistently managed procurement and performed telecommunications
- Resolved customer complaints and addressed concerns with employees
- Consistently met Department Sales Goals.
Education
Bachelor’s in Business Administration -
Edward Waters College
Jacksonville, Florida01.2007
Skills
· Strong analytical, organizational, and administration skills
· Ability to handle multiple tasks and meet deadlines
· Excellent written and oral communication skills
· High focus on customer service and a strong team player
·
· Outstanding Time Management and Supervisory skills
· Detail oriented and Interpersonal Skills
·
· Safety and Monitoring skills
· NFPA 80 Certifed for testing and compliance of fire doors
Proficienciesandskills
- Strong analytical, organizational, and administration skills
- Experience of quality management methodologies
- Ability to handle multiple tasks and meet deadlines
- Excellent written and oral communication skills
- High focus on customer service and a strong team player
- Superior knowledge of warehouse operations, strategies, and implementation
- Experienced in Directing Sales Staff
- Outstanding Time Management and Supervisory skills
- Detail oriented and Interpersonal Skills
- Ability to Maintain Sales and Equipment
- Safety and Monitoring skills
- Proficient with maintenance standards
- NFPA 80 Certifed for testing and compliance of fire doors
References
Available upon request
Timeline
Maintenance Technician
Miracle Hill Nursing Home
2019.01 - Current
Embroidery Operations Supervisor
Full Apparel
2011.10 - 2018.01
Service and Sales Manager
Climatron, Inc.
2009.08 - 2011.10
Manager Trainee
Goodwill
2008.04 - 2009.08
Embroidery Department Manager/Sales
Clothesline, Inc.
1999.10 - 2007.11
Bachelor’s in Business Administration -
Edward Waters College
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