Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelvin O. Munford

Bowie,MD

Summary

Accomplished Produce Manager with a proven track record at Safewayand Shppers Food Warehouse, enhancing team efficiency and customer satisfaction through expert leadership and operational improvements. Skilled in Retail Inventory Management and fostering positive team dynamics, achieved significant waste reduction and profit growth. Demonstrates exceptional problem-solving abilities and a commitment to quality and detail. With the ultimate goal of establishing a new opportunity in a career that will allow growth and prosperity for my family and I.

Overview

31
31
years of professional experience

Work History

Produce Manager

Safeway
09.2015 - Current
  • Trained and supervised produce staff for optimal performance and adherence to company policies.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
  • Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
  • Coached and mentored new team members.
  • Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
  • Implemented effective merchandising techniques, leading to increased visibility of seasonal items and specialty products.
  • Evaluated employee performance regularly, providing constructive feedback and implementing development plans as necessary.
  • Analyzed sales data, identifying opportunities for growth or adjustments in product selection or pricing strategies.
  • Stayed informed on industry best practices, incorporating new techniques and technologies into department operations for continuous improvement.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Oversaw budgeting responsibilities for the produce department, maximizing profitability without compromising on quality.

Retail Stock Clerk

Costco
10.2015 - 11.2017
  • Provided excellent customer service by assisting shoppers with locating products and answering inquiries.
  • Supported loss prevention efforts by reporting suspicious activities or potential theft incidents to management.
  • Achieved faster restocking times by unloading deliveries quickly, sorting products accurately, and placing them in designated storage areas.
  • Implemented visual merchandising strategies to improve store appearance and attract customers.
  • Ensured proper rotation of perishable items to minimize waste and maintain freshness for customers.
  • .Continuously updated knowledge of store layout and product offerings, enabling efficient assistance to customers and colleagues alike.
  • Collaborated with team members to optimize workflow efficiency during peak shopping periods.
  • Maintained a safe and clean work environment through regular cleaning tasks and hazard identification.

Produce Clerk

Bjs Wholesales Club
06.2010 - 09.2015
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Kept tidy and organized area to comply with cleanliness standards.

Produce Manager

Shoppers Food Warehouse
07.1993 - 10.2014
  • Trained and supervised produce staff for optimal performance and adherence to company policies.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
  • Coached and mentored new team members.
  • Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
  • Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
  • Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
  • Implemented effective merchandising techniques, leading to increased visibility of seasonal items and specialty products.
  • Improved produce department efficiency by implementing streamlined inventory management processes.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Selected items for specials and marked down items to reduce losses.
  • Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
  • Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
  • Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
  • Collaborated with suppliers to ensure timely deliveries, maintaining a well-stocked produce section.

Education

N/A - Computer Networks/IT

Howard Community College
Columbia, MD

N/A - IT/Computer Networking

Prince George’s Community College
Largo, MD

Skills

  • Customer Service
  • Retail management experience
  • Retail Inventory Management
  • Produce washing
  • Inventory counting
  • Operational Efficiency
  • Stock Rotation
  • Merchandising Strategies
  • Purchasing and planning
  • Supply Chain Coordination
  • Inventory Replenishment
  • Waste Reduction
  • Quality Control Analysis
  • Health department standards
  • Ordering Procedures
  • Administration and management
  • Budget Adherence
  • Positive Attitude
  • Problem-Solving
  • Attention to Detail
  • Reliability
  • Excellent Communication
  • Computer Skills
  • Team Leadership
  • Adaptability and Flexibility
  • Relationship Building
  • Employee Training
  • Conflict Resolution
  • MS Office
  • Data Analysis
  • Shift Scheduling
  • Goal Setting
  • Task Prioritization

Timeline

Retail Stock Clerk

Costco
10.2015 - 11.2017

Produce Manager

Safeway
09.2015 - Current

Produce Clerk

Bjs Wholesales Club
06.2010 - 09.2015

Produce Manager

Shoppers Food Warehouse
07.1993 - 10.2014

N/A - Computer Networks/IT

Howard Community College

N/A - IT/Computer Networking

Prince George’s Community College

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Kelvin O. Munford