Kelya Johnson
Clyde,TX
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Willowcreek Rehab & Nursing
10.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Oversaw and maintained patients' rooms and group living areas.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Certified Medical Assistant
Hendrick Health System
06.2021 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Owner
Kelya Shipley's Daycare
03.2014 - 05.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Cared for children in my home. The care included feeding, changing diapers, toilet training, and keeping them safe.
Education
Bachelor of Science - Nursing
McMurry University
Abilene, TX05-2028
No Degree - Certified Nursing Assistant
Cisco College
Abilene, TX07-2024
Associate of Applied Science - Certified Medical Assistant
Independence University
Salt Lake City, UT06-2021
Skills
- HIPAA compliance
- Reliable team player
- Direct patient care
- Bathing assistance
- Compassionate
- Alzheimer's and dementia care
- Basic life support
- Documenting behaviors
- Dressing assistance
- Ambulation assistance
- Geriatric care
- Safety precautions
Certification
- CNA - Certified Nursing Assistant
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Nursing Assistant
Willowcreek Rehab & Nursing
10.2024 - Current
Certified Medical Assistant
Hendrick Health System
06.2021 - 08.2024
Owner
Kelya Shipley's Daycare
03.2014 - 05.2021
Bachelor of Science - Nursing
McMurry University
No Degree - Certified Nursing Assistant
Cisco College
Associate of Applied Science - Certified Medical Assistant
Independence University
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