Kelyn Saenz
Union City,NJ
Summary
Hardworking employee with customer service, multitasking, and organization abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Pet Care Technician
K9 Resorts Daycare & Luxury Hotel
11.2024 - Current
- Fostered a safe environment for both staff and animals by adhering to workplace safety guidelines, promptly addressing any hazards or potential risks that arose.
- Improved facility cleanliness for optimal animal care by maintaining organization and adhering to sanitation protocols.
- Collaborated with fellow team members to develop strategies for improving efficiency within the workplace while maintaining high-quality pet care standards.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Managed dog intake process, including temperament assessments to ensure compatibility within playgroups.
Receptionist/ Dog Handler
PI Paws
09.2023 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed dog intake process, including temperament assessments to ensure compatibility within playgroups.
- Assisted in maintaining a clean and sanitary environment for the dogs' wellbeing.
Dog Handler
K9 Nanni
02.2023 - 09.2023
- Maintained cleanliness within boarding facilities by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
- Managed up to 100 dogs of varying breeds and sizes, providing attentive care.
- Demonstrated adaptability in working with different breeds of dogs ranging from small toy breeds to large working breeds effectively understanding their specific needs.
- Provided a safe environment for dogs by conducting thorough evaluations of each animal's temperament and behavior before handling them.
- Collaborated with fellow team members to create a smooth workflow between handlers, groomers, trainers, and other staff at the facility.
- Achieved timely and efficient completion of tasks by prioritizing workload and effectively managing time in a fast-paced environment.
- Maintained detailed records of each dog's behavior, medical history, and dietary requirements for reference during their stay.
Receptionist/ Dog Handler
Jersey City Unleashed
09.2017 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained detailed records of each dog's behavior, medical history, and dietary requirements for reference during their stay.
- Kept reception area clean and neat to give visitors positive first impression.
- Contributed to a positive work environment by collaborating with team members on daily tasks and responsibilities.
- Managed dog intake process, including temperament assessments to ensure compatibility within playgroups.
- Communicated professionally with pet owners via phone, email, and text.
Education
High School Diploma -
Union City High School
Union City, NJ06-2018
Skills
- Organization skills
- Time management
- Customer service
- Multitasking
- Reliability
- Adaptability
Timeline
Pet Care Technician
K9 Resorts Daycare & Luxury Hotel
11.2024 - Current
Receptionist/ Dog Handler
PI Paws
09.2023 - 11.2024
Dog Handler
K9 Nanni
02.2023 - 09.2023
Receptionist/ Dog Handler
Jersey City Unleashed
09.2017 - 01.2023
High School Diploma -
Union City High School
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