Summary
Overview
Work History
Education
Skills
Professional Memberships/Certifications
Timeline
AdministrativeAssistant

Kelyne Moore

Administrative Assistant
Silver Spring,MD

Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Attentive when handling incoming records, file transfers, and destruction orders. Analytical and critical thinker with excellent judgement and expertise in MS Office.

Overview

10
10
years of post-secondary education
17
17
years of professional experience

Work History

Private Nanny

Fox Family
Bethesda, MD
06.2017 - 08.2020
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Organized different types of activities to enhance physical and intellectual development.
  • Performed light housekeeping duties, such as dusting, mopping, and cooking to keep household efficient and neat.

Barista

Starbucks
Bethesda, MD
01.2018 - 01.2020
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Prioritized drink requests while managing interruptions.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Hospital Volunteer

The Georgetown University Hospital
Washington, DC
08.2017 - 08.2018
  • Adhered to policies and procedures to promote hospital mission and vision.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Restocked supplies and filed paperwork to satisfy department leadership requests.
  • Supplied care instructions and educational materials to inform patients of care plan and next steps.

Administrative Assistant

O'Donoghue And O'Donoghue Law
Washington, DC
05.2012 - 08.2016
  • Executed record filing system to improve document organization and management.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Scheduled office meetings and client appointments for staff teams.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Server/Main Bartender

Morton's Steakhouse
Bethesda, MD
04.2012 - 08.2015
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Orchestrated numerous social functions, including private parties, business meetings and formal engagements.

Server

Tommy Joe's
Bethesda, MD
02.2012 - 08.2015
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Education

Bachelor of Arts - English Literature

University of Maryland - College Park
College Park, MD
05.2008 - 08.2018

Skills

Verbal and written communication

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Professional Memberships/Certifications

  • Academy of Nutrition and Dietetics-Member
  • Montgomery County Board of Elections Voting Operations Judge
  • CPR Certified

Timeline

Barista

Starbucks
01.2018 - 01.2020

Hospital Volunteer

The Georgetown University Hospital
08.2017 - 08.2018

Private Nanny

Fox Family
06.2017 - 08.2020

Administrative Assistant

O'Donoghue And O'Donoghue Law
05.2012 - 08.2016

Server/Main Bartender

Morton's Steakhouse
04.2012 - 08.2015

Server

Tommy Joe's
02.2012 - 08.2015

Bachelor of Arts - English Literature

University of Maryland - College Park
05.2008 - 08.2018

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Kelyne MooreAdministrative Assistant