Kema Whitlock
Van Buren,AR
Summary
Dynamic leader with proven expertise in department leadership and vendor management honed at FFO Home. Excelled in streamlining operations to enhance efficiency and implementing strategic planning for inventory control. Skilled in cultivating vendor relationships and leveraging organizational abilities for optimal department performance. Demonstrates exceptional problem-solving skills and a commitment to excellence in customer service.
Overview
3
3
years of professional experience
Work History
Accessories Department Lead
FFO Home
03.2017 - 03.2020
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
- Supervised existing employees and recruited, interviewed and hired new ones.
- Ensured compliance with all relevant industry regulations and safety guidelines within the department''s operations.
- Set up displays and trained employees on current promotions.
- Identified areas for improvement within the department, developing action plans to address those needs effectively.
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Managed team schedules, department projects and quality assurance.
- Oversaw efficient inventory stocking and supply rotation.
- Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
- Improved department efficiency by streamlining processes and implementing time-saving strategies.
- Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
- Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Observed packing operations to verify conformance to specifications.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Education
High School Diploma - General Studies
Mountainburg High School
Mountainburg, AR05.2009
Skills
- Organizational abilities
- Documentation
- Merchandising understanding
- Multimedia understanding
- Verbal and written communication
- Strategic Planning
- Proficient in Software
- Problem-Solving
- Flexible Schedule
- Database Management
- Order Processing
- Loss Prevention
- POS Software
- Order Management
- Vendor Management
- Product restocking
- Customer Service
- Work Planning and Organization
- Vendor Relationship Management
- Systems and software expertise
- Retail
- Supply and inventory management
- Department leadership
- Purchasing functions
Additional Information
Knowledge of Excel spreadsheets, Microsoft word
Timeline
Accessories Department Lead
FFO Home
03.2017 - 03.2020
High School Diploma - General Studies
Mountainburg High School
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