Summary
Overview
Work History
Education
Skills
Timeline
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Kemandre Glover

Summary

Dynamic and results-oriented professional driven to exceed expectations across diverse environments, leveraging strong resourcefulness and problem-solving abilities. Quick learner adept at adapting to changing demands, with a proven track record of maintaining exceptional customer service even during peak periods. Recognized for punctuality and reliability, consistently demonstrating commitment to being prepared and ready to contribute. Actively seeking a career path offering opportunities for growth, longevity, and daily challenges that inspire continuous improvement.

Overview

8
8
years of professional experience

Work History

Freight Conductor

CSX
06.2022 - Current
  • Ensure compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA)
  • Review instructions from dispatchers and yardmasters, and discuss with locomotive engineer and train crew
  • Inspect all equipment on cars prior to departures
  • Receive and transmit information by radio and telephone
  • Read and understand bulletins, work orders, and switch lists
  • Assist and instruct train crews to couple and uncouple cars, operate switches, and make minor repairs to railcars, including replacing heavy couplings or air brake hoses
  • Work with customers to ensure accurate movement and placement of cars
  • Maintain awareness of surrounding area and suspicious activity to ensure rail safety
  • Operate locomotive equipment through the use of remote control device.
  • Comprehend color and/or hand signals and systems

Machine Operator

James Hardie Building Products
12.2021 - 06.2022
  • Complied with company and OSHA safety rules and regulations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

Quality Inspector

SAARGUMMI AUTOMOTIVE
10.2019 - 12.2021
  • Ability to complete task quickly, effectively, and safely.
  • Inspect and approve a minimum of 700 parts daily
  • Operate multiple gates on a daily basis to accomplish company goals for the day.
  • Standing for 8 hours a day
  • Ability to lift 50lbs or more continuously throughout the day
  • Communicating with teammates about what our daily goals are and the best way to achieve them.
  • Maintain a clean and safe working environment.
  • Worked with specific production team members to rectify production issues and maintain high-quality final products.
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
  • Inspected products with accuracy, reporting problems or defects quickly.
  • Utilized gauges, tools and equipment to complete in-depth assessments.
  • Identified defects during cyclical checks.
  • Monitored production operations for compliance with specifications and promptly reported defects.
  • Collected samples during production and tested randomly to determine in-process product quality.
  • Inspected and packaged products meticulously according to manufacturing specifications.
  • Performed frequent visual inspections to root out tolerance and compliance issues.

Cashier/Customer Service

Burger King
08.2019 - 10.2019
  • Helped over 50 guests every day by processing payments, monitoring reward accounts and resolving service concerns
  • Assisted customers with special services, account updates and promotional options
  • Answered questions about store policies and concerns to support positive customer experiences
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Maintained organized and clean customer areas by completing daily recovery checklists
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines
  • Ensured proper handling and preservation methods while packaging and storing food products

Team Leader/Trainer

Carwin Logistics
05.2019 - 08.2019
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Completed over 20-25 jobs from start to finish, including loading boxes and large items, unloading trucks and cleaning job sites.
  • Moved furniture and boxes using utility dolly and truck ramp
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and wrapped them in padding.
  • Wrote detailed checklists to streamline job site walkthrough and maintain customer satisfaction.
  • Operated with safety and skill to avoid accidents and delays.
  • Presented clean, neat appearance during every shift to uphold professional company presence.
  • Fastened chains, straps, covers and binders to secure loads during transit.

Cashier/Customer Service

Burger King
05.2018 - 07.2018
  • Counted cash in register drawer to balance register at beginning and end of shift
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Operated cash register for cash, check and credit card transactions
  • Greeted every customer with a smile and gave the best Burger King experience
  • Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers

Camp Counselor (Seasonal)

Summerville YMCA
06.2017 - 08.2017
  • Kept accurate participant records, including attendance, discipline, medication log, and accident or injury reports
  • Provided first-aid for accidents and injuries or during emergency situations
  • Executed daily activity schedules, gathered materials and assisted with set-up, breakdown and clean-up with a team of 3 to 4 counselors
  • Communicated with parents about campers experiences and reported concerns to my director

Education

High School -

Ashley Ridge High School
Summerville, South Carolina
05.2017

Business

Erskine College
Due West, SC

Skills

  • Customer Service
  • Adaptability
  • Time management
  • Interpersonal skills
  • Quality Assurance
  • Positive Attitude
  • Basic math skills
  • Multi-tasking
  • Punctuality
  • Computer Skills
  • Teamwork
  • Problem Solving

Timeline

Freight Conductor

CSX
06.2022 - Current

Machine Operator

James Hardie Building Products
12.2021 - 06.2022

Quality Inspector

SAARGUMMI AUTOMOTIVE
10.2019 - 12.2021

Cashier/Customer Service

Burger King
08.2019 - 10.2019

Team Leader/Trainer

Carwin Logistics
05.2019 - 08.2019

Cashier/Customer Service

Burger King
05.2018 - 07.2018

Camp Counselor (Seasonal)

Summerville YMCA
06.2017 - 08.2017

Business

Erskine College

High School -

Ashley Ridge High School