Summary
Overview
Work History
Education
Skills
Websites
Licenses
Timeline
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Kemani Goode

Waldorf,MD

Summary

Strong leader and problem-solver dedicated to providing exceptional customer satisfaction and producing results that positively impact company success. Hardworking and passionate job seeker eager to find a full-time position that offers valuable experience, professional challenges and opportunities for growth.

Overview

4
4
years of professional experience

Work History

Assistant General Manager

Taco Bell
01.2023 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Shift Manager

Taco Bell
01.2022 - 01.2023
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.

Team Member / Trainer

Taco Bell
08.2019 - 01.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted with inventory counts and stocking of merchandise.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor of Arts - Interior Design

Marymount University
Arlington, VA

High School Diploma -

St. Charles High School
Waldorf, MD
05.2021

Skills

  • Scheduling
  • Profit and Loss Control
  • Management Training
  • Customer Retention
  • Business Leadership
  • Verbal Communication
  • Customer Complaint Resolution
  • Creative and Adaptable
  • Knowledge of Maryland Real Estate Laws
  • Social Media Engagement
  • Email Etiquette
  • Presenting Solutions

Licenses

Maryland Real Estate License, Maryland department of Labor (currently inactive)

Timeline

Assistant General Manager

Taco Bell
01.2023 - Current

Shift Manager

Taco Bell
01.2022 - 01.2023

Team Member / Trainer

Taco Bell
08.2019 - 01.2022

Bachelor of Arts - Interior Design

Marymount University

High School Diploma -

St. Charles High School

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Kemani Goode