Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

KEMANI JARRETT

RICHMOND,VA

Summary

Experienced Operations Manager specializing in restaurant and business logistics, inventory management, and food preparation. Skilled in multitasking, organization, and process improvement. Successfully implemented cost control measures and improved labor relations. Proficient in Mind Mapping and continuous improvement methodologies. Strategic and results-driven professional with a proven track record of raising operational standards to boost team and business performance. Effective communicator who establishes clear work expectations and company vision to achieve measurable goals in challenging environments. Demonstrated leadership abilities to motivate teams and seize opportunities for business growth. Eager to contribute expertise to enhance business performance, operating effectively in both individual and team settings with a strong work ethic. Passionate about growth and efficiency to meet company needs and enhance service value.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HVAC Assistant

T&S Mechanical Inc
09.2024 - Current
  • Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.
  • Provided exceptional customer service by effectively communicating with clients throughout all stages of projects.
  • Maintained safe work environments by adhering to strict safety protocols and guidelines.
  • Assisted in the design and implementation of custom HVAC solutions based on client needs and preferences.
  • Repaired and replaced motors, bearings and belts.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Calibrated equipment to achieve maximum efficiency.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Filled out detailed work orders for each job completed.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Installed new equipment in multiple customer locations.
  • Cleaned and lubricated components to maintain optimal performance.
  • Set up ladders and other access equipment.
  • Maintained tools and equipment in good working condition.
  • Disassembled broken, defective, and worn out equipment to aid with repairs.
  • Inspected and tested machinery and equipment to diagnose malfunctions.

Operations Manager

RED INDIGO
12.2018 - 08.2024
  • Handle Operation Duties of Restaurant as well as Logistics of Business side.
  • Process inventory orders as well as prep and cook food when necessary.
  • Developed and maintained relationships with external vendors and suppliers.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Increased profit by streamlining operations.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reported issues to higher management with great detail.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Analyzed and reported on key performance metrics to senior management.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Operations Manager

RED INDIGO
12.2018 - 08.2024
  • Handle Operation Duties of the Restaurant as well as Logistics of the Business side.
  • Process inventory orders as well as prep and cook food when necessary.

Diesel Technician

TRAVEL CENTERS OF AMERICA
01.2022 - 11.2022
  • Perform PM Services and Fix Broken Systems.
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Performed vehicle lubrication and DOT safety inspections.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
  • Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
  • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
  • Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
  • Boosted shop productivity by maintaining clean, organized work environment and properly utilizing equipment and tools.
  • Maintained up-to-date knowledge of industry trends and advancements through regular participation in ongoing professional development courses.
  • Used specialized tools and equipment to diagnose and repair issues with diesel engines.
  • Serviced and maintained engines by performing regular oil and filter changes.

Diesel Technician

TRAVEL CENTERS OF AMERICA
01.2022 - 11.2022
  • Perform PM Services and Fix Broken Systems.

Education

High School Diploma -

Hermitage High School
Henrico, VA
06.2014

HVAC 1 - Heating And Cooling Systems

Richmond Adult Technical Center
Richmond, VA
05-2024

HVAC 2 Certificate - HVAC 2

Richmond Tech Center
Richmond, VA
05-2025

Skills

  • Performance Evaluations
  • Customer Service Management
  • Product Promotion
  • Multitasking
  • Organizational Skills
  • Market Research
  • Cost Control
  • Budget Development
  • Cost reduction and containment
  • Operations Management
  • System diagnostics
  • Equipment installation

Certification

HVAC

Personal Information

Title: Operations Manager

Timeline

HVAC Assistant

T&S Mechanical Inc
09.2024 - Current

Diesel Technician

TRAVEL CENTERS OF AMERICA
01.2022 - 11.2022

Diesel Technician

TRAVEL CENTERS OF AMERICA
01.2022 - 11.2022

Operations Manager

RED INDIGO
12.2018 - 08.2024

Operations Manager

RED INDIGO
12.2018 - 08.2024

High School Diploma -

Hermitage High School

HVAC 1 - Heating And Cooling Systems

Richmond Adult Technical Center

HVAC 2 Certificate - HVAC 2

Richmond Tech Center

Similar Profiles

CREATE PROFILE