Kemar Backas
Knoxville,TN
Summary
Encouraging team player and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Factory Production Worker
SL
01.2023 - 06.2023
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected materials before assembly to verify compliance of quality control standards.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Loaded and unloaded parts on production line to establish smooth operations.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
Front Desk Agent
Best Western Hotel
01.2021 - 12.2022
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Front Desk Agent
Marriott Inn & Suites
02.2020 - 11.2020
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
Education
No Degree - Aviation
Caribbean Aviation Training Center
JamaicaHigh School Diploma -
Harrison Memorial High
Jamaica07.2016
Skills
- Equipment Efficiency
- Machine Maintenance
- Handling Machinery
- Customer Experience Improvement
- Customer Care
- Creative Thinking
- Account Updates
- Data Communications
- Workflow Assessments
Timeline
Factory Production Worker
SL
01.2023 - 06.2023
Front Desk Agent
Best Western Hotel
01.2021 - 12.2022
Front Desk Agent
Marriott Inn & Suites
02.2020 - 11.2020
No Degree - Aviation
Caribbean Aviation Training Center
High School Diploma -
Harrison Memorial High
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