- Cooking
- Avid Reader
- DIY and Home Improvement
- Gym Workouts
- Playing Sports
- Animal Care
- Auto Repair/Restoration
Kemari Clark
Indianapolis,IN
Overview
5
5
years of professional experience
Work History
Manager
Culver's
Indianapolis, USA
07.2020 - Current
- 5+ years of Customer service experience
- 3+ years of Managerial Experience
- Oversaw training of multiple employees
- Encouraged a friendly environment allowing employees to feel comfortable leading to more productive staff
- Responsible for counting funds and assessing any inconsistencies with the cash drawer amount
- Ensured all employees followed food safety protocol
- Handled all customer complaints and concerns effectively
- Responsible for the increasing of the restaurant's customer satisfaction score to above 80%
- Documented sanitation and Food Temperatures
Parts Sales Manager
Autozone
06.2024 - 09.2024
- Logistics
- Handling customer complaints
- Ensuring sales growth through appropriate promotional bundle sales
- Cash handling
- Ensuring store cleanliness and accuracy of information within the displays
- Verified inventory and adjusted QOH accordingly utilizing company scanners/system
- Assisted customers via installing batteries, wiper blades, headlights, and running diagnostics
Education
Academic Honors Diploma -
Lawrence North High School
Skills
- Polite Spanish
- Customer service
- Team leadership
- Time management
- Goals and performance
Accomplishments
- Supervised team of only 3 staff members and outperformed our sales goal and labor targets
- Documented and removed recalled brake cleaner and successfully redirected customers to a similar product without losing sales
- Increased the amount of promotional related products sold per purchase by my staff on shift increasing their percentages by 20%
- Referred an employee who became a trainer and a candidate for a manager position within months
- Trained over 20 employees
- Making multiple sales of $700+ dollars per shift
Awards
- Academic Honors Diploma (2022)
- Night Shift Employee of the Year (2022)
Interests
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Parts Sales Manager
Autozone
06.2024 - 09.2024
Manager
Culver's
07.2020 - Current
Academic Honors Diploma -
Lawrence North High School