Kemari Lee
Panama City,FL
Summary
Adept in problem-solving and proficient in Microsoft software, demonstrated expertise in enhancing patient care and operational efficiency at the United States Air Force. Leadership and teamwork skills facilitated significant improvements in cross-departmental projects, reflecting a strong commitment to excellence and rapid skill acquisition.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant
United States Air Force, USAF
Panama City, FL
07.2022 - Current
- Documented vital signs to ensure comprehensive patient records.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Dental Receptionist
United States Air Force, USAF
San Antonio, TX
04.2019 - 07.2022
- Assisted physicians with finalizing reports, speeches or presentations.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Collected payments from patients and arranged payment schedules.
- Took customer payments and billed insurance companies for remaining balance.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
Customer Service Manager
Jcpennys
Tallahassee, FL
10.2017 - 01.2018
- Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
- Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Liaised with other departments such as marketing, sales, IT to ensure smooth functioning of all activities related to customer service operations.
Personal Assistant
Investors Realty Of Tallahassee
Tallahassee, FL
03.2016 - 05.2017
- Assisted in planning and coordinating events, from small meetings to large corporate gatherings.
- Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
- Assisted in the hiring and onboarding process of new staff, providing training and support as needed.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Maintained confidential files related to personnel records or other sensitive information.
- Inputted data into computerized spreadsheets utilizing Microsoft Excel software programs.
Education
Bachelor of Science - Biochemistry
Arizona State University
Tempe, AZ01-2026
Skills
- Problem-Solving Skills
- HIPAA Regulations Knowledge
- Skilled in OSHA Regulations
- Proficient in Microsoft Software
- Supervisory Experience, Leadership, Management
- Clear and Concise Communication
- Rapid Skill Acquisition
- Collaborative Teamwork Skills
Certification
- Basic Life Support - current
Accomplishments
- Air Force Leadership School - Distinguished Graduate (2023)
Timeline
Dental Assistant
United States Air Force, USAF
07.2022 - Current
Dental Receptionist
United States Air Force, USAF
04.2019 - 07.2022
Customer Service Manager
Jcpennys
10.2017 - 01.2018
Personal Assistant
Investors Realty Of Tallahassee
03.2016 - 05.2017
Bachelor of Science - Biochemistry
Arizona State University
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