KEMAYA ESTER
spring
Summary
Excellent communication and interpersonal skills and the ability to respectfully interface with executives from various departments and divisions. Motivated and customer-focused individual seeking an customer service position to utilize strong communication and problem-solving skills.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Dedicated customer service representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in corporate offerings and solutions.
Overview
3
3
years of professional experience
Work History
Package Handler
UPS
Spring
11.2024 - 03.2025
- Assisted in the training of new package handlers on proper procedures and safety practices.
- Logged packaging activities and filed reports in company databases.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Labeled parcels accurately according to company guidelines.
- It was a temporary hire
Optometrist
Walmart
Spring
06.2023 - 11.2024
- I am an optometrist with means i treat patients for glasses. I make sure that their frames are the correct size, that the patient is satisfied with their glasses, that the lens are prescribed right before i send them on their way. I make sure that the insurance goes through and i tell them what the insurance covers and what it doesn’t. I love interacting with the people and just making them happy by bringing confidence with their glasses.
Cashier/Line
Chipotle
Spring
09.2022 - 06.2023
- I was rotating between Cashier and Line which is where you serve the food to the customers
- I occasionally prepared some of the food in the back if it was needed
- I had the job of cleaning the whole front of the store wiping down, moping, cleaning the bathrooms, and tables
Education
Associate of Science - nursing
Lonestar
Spring, TX, US02.2025
High School Diploma -
Spring High School
Spring, TX06-2023
Skills
- Experienced
- Expert
- Physical stamina
- Stacking packages
- Workplace cleanliness
- Team collaboration
- Maintaining equipment
- Record keeping
- Order picking and processing
- Damage control
- Adaptable to change
- Contact lenses prescription
- Scheduling
- Account updating
- Administrative support
- Paperwork processing
- Calm demeanor
- Retail marketing
- dependable
- strong minded
- hard worker
Skills
Customer Service, Communication, Problem Solving, Interpersonal Skills
Timeline
Package Handler
UPS
11.2024 - 03.2025
Optometrist
Walmart
06.2023 - 11.2024
Cashier/Line
Chipotle
09.2022 - 06.2023
Associate of Science - nursing
Lonestar
High School Diploma -
Spring High School