Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Kem (KJ) Martin, II

201 East Main Street Apt. 310 Louisville,KY

Summary

Dedicated Senior Management professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand and operations.

Overview

15
15
years of professional experience

Work History

Assistant Vice President of Visitor Experience

Muhammad Ali Center
01.2024 - Current
  • Oversaw the management of the Security, Visitor Services, and Building Services departments and their daily operations.
  • Grew the Muhammad Ali Center's partnerships with hotels, attractions, and key community organizations in the Greater Louisville area to draw a greater volume of attendance to our exhibitions.
  • Collaborated with fellow executive leadership and stakeholders to align strategic goals and key performance indicators for our organizations 3 year strategic plan.
  • Managed diverse projects and vendors ensuring that each met established quality standards and delivered expected results on time and within budget.
  • Enhanced collaboration between team members by implementing innovative communication tools and fostering an open dialogue culture.

Assistant Director of Visitor Experience

Muhammad Ali Center
04.2022 - 01.2024
  • Created and updated records and files to maintain document compliance with the organizations Emergency Response Plan and Security Department's Operating Guidelines.
  • Established 4 new vendor partnerships for our Museum Store in an effort to enhance the value of apparel and revenue.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Trained and mentored new employees on industry practices and business operations for a multitude of high profile and diverse events.
  • Conducted safety drills to ensure preparedness in case of emergency situations on campus.
  • Worked closely with local, state, and federal law enforcement as the company liaison for all emergency / nonemergency operations.

Sr. Manager of Security and Operations

Muhammad Ali Center
04.2021 - 04.2022
  • Provided strong leadership to enhance team productivity and morale.
  • Coordinated all logistical operations for multiple VIPs, dignitaries, and special event operations on site and off campus.
  • Coordinated all security logistics for our annual Muhammad Ali Humanitarian Awards which is a global fundraiser for the institution which hosts many VIPs and dignitaries.
  • Led cross-functional teams to deliver high-quality results due to lack of staffing.
  • Established strong relationships with law enforcement and , ensure strong relationships between our company and vendors.
  • Improved team performance by fostering a collaborative work environment.
  • Lead Covid -19 preventative efforts for our facility, and reported any issues to the local health department.
  • Implemented and developed operational standards, policies and procedures for the Security Department.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Consolidated vendors and renegotiated contracts to optimize costs.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Evaluated hiring, firing, and promotions processes.
  • Ordered new equipment and inventory and scheduled repairs for damaged equipment.
  • Developed and implemented new filing systems to improve organizational efficiency and productivity.

Security and Safety Manager

Muhammad Ali Center
01.2014 - 04.2021
  • Coordinated fire drills and other emergency simulations, ensuring staff preparedness in high-pressure situations.
  • Monitored CCTV footage, ensuring prompt response to potential threats or security breaches.
  • Collaborated with law enforcement agencies for improved security measures and crisis management plans.
  • Identified areas for improvement within existing processes by analyzing national and local trends.
  • Conducted thorough investigations of security incidents leading to final resolution.
  • Implemented innovative technology solutions to enhance overall facility security and safety measures.
  • Evaluated staffing needs and coordinated schedules for optimal coverage across all shifts.
  • Supervised approximately 10 security officers, fostering professional development and consistent performance improvements.
  • Recorded incident reports with detailed accounts of occurrences.
  • Utilized alarm systems and CCTV footage to enable prompt attention and response.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Collaborated with management to develop security policies and procedures.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.

Correctional Sergeant

Clark County Sheriff's Office
06.2009 - 09.2012
  • Coordinated transportation arrangements for inmates attending offsite appointments or transferring to other facilities.
  • A team member of the Critical Emergency Response Team.
  • Collaborated with multidisciplinary teams to assess and address individual inmate needs for successful reintegration into society.
  • Promoted inmate accountability through regular inspections of living quarters and personal belongings.
  • Supported development of proactive emergency response plans for potential crises such as riots or hostage situations.
  • Prevented potential security breaches by routinely inspecting perimeter fencing, gates, doors, windows, walls, ceilings, roofs, locks, alarms systems, lighting fixtures in the facility.
  • Streamlined incident reporting processes, resulting in faster response times to critical situations.
  • Conducted investigations into alleged staff misconduct ensuring fair treatment while upholding high ethical standards.
  • Maintained a secure environment for inmates and staff by closely adhering to established protocols and procedures.
  • Ensured proper documentation of incidents, maintaining accurate records for further analysis or legal proceedings.
  • Ensured safety within the correctional facility by conducting thorough security checks and monitoring surveillance systems.
  • Handled inmate counts and searches for missing inmates.
  • Completed daily work report sheets and delegated tasks to employees.
  • Supervise 10-14 employees and performance of tasks and managed 800-1,000 offenders.
  • Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
  • Facilitated open communication channels among team members to create a cohesive unit working towards common goals.
  • Improved staff performance through consistent training, evaluations, and constructive feedback.

Education

Associate of Applied Science - Law Enforcement

Vincennes University
Vincennes, IN
12.2008

Skills

  • Decision Making & Judgement
  • Operations Management
  • Staff Management
  • Operations Oversight
  • Performance Improvement
  • Procedure Implementation
  • Travel Coordination
  • Schedule Management
  • Team Leadership
  • Teamwork and Collaboration
  • Hiring and Onboarding
  • Decision-Making
  • Goal Setting
  • Customer Service
  • Customer Relations

Accomplishments

  • 2014 ROSE Awards Nominee: Louisville Tourism
  • 2024 "Top 20 People To Know" in Hospitality and Tourism: Louisville Business First

Additional Information

During my course of professional growth I have training in the following:

  • Homeland Security - special events
  • Leadership/organizational management,
  • Courageous conversations
  • Strategic planning



Timeline

Assistant Vice President of Visitor Experience

Muhammad Ali Center
01.2024 - Current

Assistant Director of Visitor Experience

Muhammad Ali Center
04.2022 - 01.2024

Sr. Manager of Security and Operations

Muhammad Ali Center
04.2021 - 04.2022

Security and Safety Manager

Muhammad Ali Center
01.2014 - 04.2021

Correctional Sergeant

Clark County Sheriff's Office
06.2009 - 09.2012

Associate of Applied Science - Law Enforcement

Vincennes University

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Kem (KJ) Martin, II