Dedicated and driven individual from Las Vegas, currently pursuing an early education degree with a strong passion for teaching and learning. The transition from criminal justice to early education reflects a commitment to fostering young minds. Diverse experience in customer service and part-time receptionist roles has developed exceptional communication, organizational, and time management skills. As an effective Assistant Softball Coach, skilled in game preparation, recruitment assistance, and team building, ready to contribute expertise to a dynamic educational environment.
During my time with Friends of Baseball through AmeriCorps, I had a varied role that included mentoring and coaching young athletes in baseball and softball, as well as managing community events. This role allowed me to help young athletes grow personally and to connect with the community through well-planned events and initiatives.
Having these responsibilities helped me positively impact young athletes and contribute to the community and the goals of the organization. I gained a valuable skill set and a deeper understanding of mentoring, coaching, and community engagement, which enhanced my professional expertise.
From November 2020 to April 18th, 2023, I served as a Warranty Customer Service Representative at DeMarini Sports, where my primary responsibility was to deliver exemplary customer service and assistance to our esteemed clientele who sought resolutions to warranty-related inquiries, issues, and claims. Throughout this period, I played an instrumental role in ensuring the highest levels of customer satisfaction, all the while upholding the brand's esteemed reputation for uncompromising quality and excellence.
My tenure as a DeMarini Warranty Customer Service Representative provided me with a valuable opportunity to cultivate and refine my skills in customer service and problem-solving, all while representing a preeminent brand within the sports industry. I take great pride in my contributions to maintaining the brand's distinguished standing for exceptional customer support and unwavering customer satisfaction.
As a Receptionist at Bebe Chiro in Tigard, Oregon, I held a vital role in delivering exceptional customer service and providing essential administrative support to patients and staff. During my tenure, I was responsible for ensuring a welcoming environment for all visitors while efficiently managing various office tasks.
My role as a Receptionist at Bebe Chiro was vital in delivering top-notch customer service and maintaining the smooth operation of the clinic's front desk
In my capacity as a Lead Direct Support Professional at AACRES Nevada LLC, I assumed a pivotal role in delivering comprehensive care and support to individuals with disabilities, encompassing their physical, emotional, and social welfare. This position entailed not only providing direct care but also overseeing and guiding a committed team of support professionals, orchestrating the daily activities and routines of those under our care.
My tenure as a Lead Direct Support Professional at AACRES Nevada LLC was marked by both profound rewards and substantial impact. It afforded me the privilege of effecting positive change in the lives of individuals with disabilities, all while exercising leadership and providing direction to a dedicated team of support professionals. This role underscores my unwavering commitment to enhancing the quality of life for vulnerable individuals.
During my employment at Amazon.com, I served as an Amazon Vendor Returns Floor Team Member, contributing to the efficient operation of the returns department within the vendor returns facility. My role was instrumental in managing returned merchandise, ensuring the quality of products, and streamlining the returns process for Amazon vendors.
My experience as an Amazon Vendor Returns Floor Team Member allowed me to develop strong attention to detail, problem-solving skills, and the ability to work efficiently within a fast-paced and dynamic environment.
During my time at The Home Depot, I proudly served as a Customer Service Representative and Cashier, a pivotal role in delivering not only exceptional customer service but also ensuring seamless and efficient checkout experiences for patrons. This position marked the inception of my career journey shortly after my high school graduation, endowing me with invaluable customer service and retail expertise.
The Home Depot served as my gateway to the dynamic realm of retail and customer service, where I honed fundamental skills that have since propelled my professional growth. These encompassed, but were not limited to, the art of effective communication, adept problem-solving prowess, and the ability to thrive in collaborative team environments. This early experience has been the cornerstone of my career trajectory, fostering the skills and knowledge that continue to empower my professional endeavors.
Job Title: Part-Time Receptionist
Duration: 2011 - 2013 (while in high school)
During my high school years, I had the opportunity to work as a part-time Receptionist at Glaze Consulting, a family-owned business. This role was instrumental in providing essential support to the office and creating a welcoming atmosphere for clients and visitors.
My experience as a part-time Receptionist at Glaze Consulting during high school allowed me to develop strong communication and organizational skills, setting a solid foundation for my future endeavors.
Title: Community Events Ambasador