Kemyra Harris
Kissimmee,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Patient Care Advocate
Charter Senior Living
04.2024 - 04.2025
- Monitored progress and documented patient health status changes to keep the care team updated.
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep the care team updated.
- Monitored progress and documented patient health status changes to keep the care team updated.
- Maintained a clean, safe, and well-organized patient environment.on for future.a
Customer Service Advocate (Remote)
Arrowood Insurance Services
08.2023 - 02.2024
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Helped a large volume of customers every day with a positive attitude and a focus on customer satisfaction.
- Helped a large volume of customers daily with a positive attitude and focused on customer satisfaction and service information.
- Promptly responded to inquiries and requests from prospective customers.
- Met customer call guidelines for service levels, handle time and productivity.
Crew Team Member
McDonald's
02.2021 - 04.2023
- Took orders from patrons and input selections into store computer system.
- Served food quickly for positive guest experiences.
- Drove team success by quickly completing assigned tasks.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Team Member
Pamper Me Pink Kid Spa
02.2020 - 02.2021
- Developed positive customer relationships through friendly greeting and excellent service.
- Trained new team members using approved training materials and information.
- Worked hard to learn required tasks quickly to maximize performance.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Addressed customer needs, responding to specific requests.
Education
CNA Training -
Helping Hearts Training Center
Orange Park, FL05.2025
High School Diploma - undefined
Mandarin High School
Jacksonville, FL06.2023
Skills
- Clear Communication
- Store Opening and Closing
- Housekeeping
- Teamwork and Collaboration
- Supplies Monitoring and Restocking
- Drive-Thru Operations
- Customer Service
- Taking Orders
- Stocking and Replenishment
- Workstation Setup and Breakdown
- Cash Handling
- Payment Processing
Timeline
Patient Care Advocate
Charter Senior Living
04.2024 - 04.2025
Customer Service Advocate (Remote)
Arrowood Insurance Services
08.2023 - 02.2024
Crew Team Member
McDonald's
02.2021 - 04.2023
Team Member
Pamper Me Pink Kid Spa
02.2020 - 02.2021
High School Diploma - undefined
Mandarin High School
CNA Training -
Helping Hearts Training Center
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