Kemyra Harris
Kissimmee,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Patient Care Advocate
Charter Senior Living
Charlotte, NC
04.2024 - 04.2025
- Monitored progress and documented patient health status changes to keep the care team updated.
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep the care team updated.
- Monitored progress and documented patient health status changes to keep the care team updated.
- Maintained a clean, safe, and well-organized patient environment.on for future.a
Customer Service Advocate (Remote)
Arrowood Insurance Services
Charlotte, NC
08.2023 - 02.2024
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Helped a large volume of customers every day with a positive attitude and a focus on customer satisfaction.
- Helped a large volume of customers daily with a positive attitude and focused on customer satisfaction and service information.
- Promptly responded to inquiries and requests from prospective customers.
- Met customer call guidelines for service levels, handle time and productivity.
Crew Team Member
McDonald's
Jacksonville, United States
02.2021 - 04.2023
- Took orders from patrons and input selections into store computer system.
- Served food quickly for positive guest experiences.
- Drove team success by quickly completing assigned tasks.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Team Member
Pamper Me Pink Kid Spa
Jacksonville, United States
02.2020 - 02.2021
- Developed positive customer relationships through friendly greeting and excellent service.
- Trained new team members using approved training materials and information.
- Worked hard to learn required tasks quickly to maximize performance.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Addressed customer needs, responding to specific requests.
Education
CNA Training -
Helping Hearts Training Center
Orange Park, FL05.2025
High School Diploma - undefined
Mandarin High School
Jacksonville, FL06.2023
Skills
- Clear Communication
- Store Opening and Closing
- Housekeeping
- Teamwork and Collaboration
- Supplies Monitoring and Restocking
- Drive-Thru Operations
- Customer Service
- Taking Orders
- Stocking and Replenishment
- Workstation Setup and Breakdown
- Cash Handling
- Payment Processing
Timeline
Patient Care Advocate
Charter Senior Living
04.2024 - 04.2025
Customer Service Advocate (Remote)
Arrowood Insurance Services
08.2023 - 02.2024
Crew Team Member
McDonald's
02.2021 - 04.2023
Team Member
Pamper Me Pink Kid Spa
02.2020 - 02.2021
High School Diploma - undefined
Mandarin High School
CNA Training -
Helping Hearts Training Center