Kendall Bailey
Florence,KY
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Bailey's Car Wash
05.2019 - Current
- Assisted customers with service selection and inquiries, enhancing overall experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to execute promotional strategies, increasing customer engagement.
Optometric Technician
Arnett Vision Care
04.2023 - 07.2025
- Assisted in patient intake processes, ensuring accurate information collection.
- Maintained cleanliness and organization of examination rooms and equipment.
- Provided customer service by addressing patient inquiries and scheduling appointments.
- Collaborated with team members to enhance workflow efficiency in the clinic.
- Adapted quickly to new procedures and technologies in a fast-paced environment.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Receptionist
Fields of Florence
02.2024 - 08.2024
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated communication between departments, enhancing internal workflow and response times.
- Assisted in training new reception staff, fostering a collaborative team environment.
- Developed and implemented customer service protocols, improving visitor satisfaction ratings.
- Handled multi-line phone system, directing calls to appropriate personnel with precision and courtesy.
Barista Shift Lead
Biggby Coffee
09.2022 - 04.2023
- Implemented operational improvements that enhanced workflow processes and reduced wait times for customers.
- Monitored financial transactions, ensuring accuracy in cash handling and reporting procedures.
- Resolved customer complaints effectively, enhancing overall customer satisfaction and loyalty.
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
Education
High School Diploma -
Conner High School
Hebron, KYSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Outgoing personality
Timeline
Receptionist
Fields of Florence
02.2024 - 08.2024
Optometric Technician
Arnett Vision Care
04.2023 - 07.2025
Barista Shift Lead
Biggby Coffee
09.2022 - 04.2023
Sales Associate
Bailey's Car Wash
05.2019 - Current
High School Diploma -
Conner High School
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