Ken Brown
Greensboro,NC
Summary
Dynamic security professional with extensive experience at Walmart, excelling in risk analysis and team leadership. Proven track record in reducing theft incidents through strategic training and data-driven interventions. Adept at conflict resolution and fostering collaboration across departments, ensuring a safe environment for both employees and customers. Also reviewing all finances on a daily basis for recovery loss, and business errors. Monitored the finances for &68,000,000 business.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Captain
Safe & Secure Protection
Greensboro, NC
12.2021 - Current
- Conducted regular safety drills to familiarize staff with proper emergency response procedures, promoting a culture of preparedness.
- Reviewed existing security policies regularly, recommending updates as needed based on industry best practices or evolving threats.
- Served as a liaison between the organization and external security consultants, ensuring seamless integration of third-party services.
- Oversaw investigations into reported security breaches, ultimately identifying root causes and implementing corrective actions.
- Demonstrated adaptability by quickly responding to changes in threat levels or environmental conditions during high-risk situations.
- Ensured the safety of employees and guests through proactive monitoring of security cameras and regular foot patrols.
- Reduced incidents of theft and vandalism by conducting thorough risk assessments and addressing potential vulnerabilities.
- Developed comprehensive security plans for special events, ensuring the safety of all attendees and minimizing disruptions.
- Maintained strict confidentiality when handling sensitive information pertaining to company assets or personnel matters.
- Established rapport with employees across various departments, fostering a sense of trust in the security team''s capabilities.
- Collaborated with local law enforcement agencies for improved communication during emergency situations.
- Provided excellent customer service to visitors while enforcing access control measures, balancing professionalism with vigilance.
Security Officer
Greensboro Coliseum Complex
Greensboro, NC
06.2016 - 05.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Asset Protection Manager
Walmart
Mebane, NC
12.2011 - 12.2018
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
- Established clear performance metrics for asset protection personnel, fostering an environment of accountability and continuous improvement among team members.
- Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
- Enhanced inventory precision through management of routine cycle counts.
- Leveraged data analysis tools to identify trends in theft or loss, enabling targeted interventions that yielded significant improvements in asset protection outcomes.
- Examined system information to detect and reclaim over $Amount in excess charges.
- Partnered with legal team to develop contracts and legal documents.
- Performed thorough cash audits and deposit investigations.
Education
Bachelor - Criminal Justice
Colorado Technical University
Colorado Springs, COSkills
- Risk analysis
- Patrol procedures
- Security training
- Team leadership
- Skilled in conflict resolution
- Security screening
- Weapons screening
- Skilled public speaker
- Retail theft investigations
- Financial management
- Corporate finance
- Month-end and year-end closings
- Payroll processing
- Expense control
- Data tracking
- AP/AR invoicing
- Financial controls implementation
- Problem-solving
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
Certification
- Licensed state instructor for security
Timeline
Security Captain
Safe & Secure Protection
12.2021 - Current
Security Officer
Greensboro Coliseum Complex
06.2016 - 05.2020
Asset Protection Manager
Walmart
12.2011 - 12.2018
Bachelor - Criminal Justice
Colorado Technical University