Ken Carter

- Developed a trusted relationship with client Associate Directors and subordinate managers to ensure mutual integration and support for solution development and implementation.

- Maintained 100% continuous sustainable system operability without no loss of critical production load during my tenure to date.

- Created several contingency response Emergency Operations Procedures and enterprise level methodologies for optimal contingency response actions.

- Provided industry level expertise to the client in all capital project infrastructure upgrade initiatives to ensure concurrent maintainability and continuous sustainability.

- Resolved legacy issues related to invoicing and WO processing.

- Re-engineered (7) legacy data centers with historical sustainability issues (multiple data center outages) to attain reliability consistent with TIA 942 criterion and Uptime Institute Tier Level III standards.

- Realized eight consecutive years of 100% availability, reliability & continuous sustainability.

- Successfully coordinated utility service energy commodity cost reduction of > 20% via "Direct Access" energy Power Purchase Agreement resulting in a total energy cost reduction of $1.54 MM over two years ($.214 / kWh reduced to $.1389 / kWh).

- Coordinated and successfully managed (on time and on budget) the $13 M 2(N+1) Single Points of Failure Remediation Project at the strategic data center.

- Maintained 100% continuous sustainability without service interruption at all data centers throughout my tenure.

-Expanded management of the enterprise portfolio from three data centers to seventeen data centers, with integrated transition and upgrade initiatives ongoing at all sites concurrently.