Ken Dickenson
Yukon,OK
Summary
Dynamic Regional Account Manager with a proven track record at Asurion, driving revenue growth through strategic account management and exceptional client engagement. Skilled in CRM and performance tracking, I foster strong relationships and consistently exceed sales targets, showcasing my reliability and attention to detail in delivering tailored solutions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Regional Account Manager
Asurion
12.2019 - 12.2025
- Led strategic account management initiatives to enhance client satisfaction and retention.
- Developed tailored solutions for diverse client needs, driving revenue growth in the region.
- Regularly exceeded sales quotas through persistent follow-ups with client, detailed product knowledge demonstrations.
- Participated in ongoing professional development opportunities to stay current on industry trends, enhance product knowledge, and refine sales techniques.
- Fostered strong relationships with stakeholders, enhancing collaboration and driving mutual success.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
Territory Account Manager
MarketSource
08.2019 - 11.2019
- Managed territory for the OnePlus account
- Drove increased sales within territory.
- Initiated and conducted trainings with retail staff in various wireless providers.
District Sales Manager
MarketSource
10.2012 - 06.2019
- Managed territory including Oklahoma, Kansas, Missouri and Arkansas.
- Managed team of up to 30 part-time associates that represented Hewlett Packard within Staples, Office Depot and Best Buy locations.
- Drove sales initiatives within partner locations via regular visits, trainings and sales contests.
- Worked regularly with partner leadership to enhance product knowledge and align with sales goals.
Territory Sales Manager
MarketStar
06.2011 - 03.2013
- Managed multi-state territory representing Blackberry mobile phones in partner retail locations including AT&T, Verizon, T-Mobile and USCellular.
- Conducted sales and product training with partner retail staff.
- Drove sales with contests and other sales initiatives.
Field Sales Representative
MarketSource
11.2010 - 06.2011
- Represented Nokia mobile phones in retail partner locations within assigned territory.
- Drove sales initiatives via regular location visits, leadership meetings and sales contests.
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
Education
No Degree - Broadcast Journalism
Labette Community College
Parsons, KSHigh School Diploma -
Cherryvale High School
Cherryvale, KSSkills
- Territory management
- Revenue growth
- Performance tracking
- CRM proficiency
- PowerBI proficient
- Customer relationship development
- Client engagement
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Reliability
- Team building
- Sales presentations
- Self motivation
Certification
- Licensed Insurance Agent in state of Oklahoma.
Timeline
Regional Account Manager
Asurion
12.2019 - 12.2025
Territory Account Manager
MarketSource
08.2019 - 11.2019
District Sales Manager
MarketSource
10.2012 - 06.2019
Territory Sales Manager
MarketStar
06.2011 - 03.2013
Field Sales Representative
MarketSource
11.2010 - 06.2011
No Degree - Broadcast Journalism
Labette Community College
High School Diploma -
Cherryvale High School