Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ken Fields

Johnson,Vermont

Summary

Team-oriented Sales Supervisor with experience handling issues with poise. Enthusiastic personality, strong work ethic, and background mentoring team members in selling techniques. Deep knowledge in marketing and customer service.

Overview

9
9
years of professional experience

Work History

Sales Supervisor

ATCVT
Johnson, VT
06.2023 - Current
  • Intervened in difficult customer situations to resolve issues quickly and efficiently.
  • Created monthly reports on regional sales performance and presented to upper management.
  • Conducted weekly performance reviews with the sales team to ensure goals were being met.
  • Analyzed customer feedback to identify areas where improvements could be made in products or services offered by the company.
  • Maintained relationships with customers through regular follow-up calls and emails.
  • Established clear expectations for quality control processes among staff members.
  • Planned and coordinated staff training sessions for new and existing employees.
  • Developed and implemented sales strategies to increase customer base.
  • Attended trade shows, conferences, and other events as a representative of the company's brand.

Foreman

Keep It Green Landscaping
Flemington, NJ
09.2018 - 09.2021
  • Inspected tools, materials, and equipment to ensure quality standards were met.
  • Prepared budgets for projects based on labor costs, materials needed.
  • Developed and implemented safety protocols for the team.
  • Managed inventory levels of supplies necessary for job completion.
  • Communicated regularly with subcontractors regarding project timelines.
  • Created detailed reports on job progress and submitted them to management on time.
  • Identified areas of improvement for increased efficiency and productivity.
  • Trained new employees in safety regulations, operational procedures, and company policies.
  • Supervised activities of personnel assigned to various tasks during construction jobs.

Sales Manager

Southern States Cooperative
Richmond, VA
08.2017 - 08.2018
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Implemented process changes to streamline sales department workflow.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Identified and developed new markets for products or services.
  • Created and presented monthly reports to management on sales performance.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.

Key Account Manager

Arettsales
Pennsauken, NJ
07.2015 - 07.2016
  • Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
  • Established strong relationships with clients through regular communication and follow-up activities.
  • Conducted research into market conditions and competitor strategies in order to inform strategic decisions.
  • Identified new opportunities for growth within existing accounts, as well as potential new customers.
  • Provided training sessions for customers on how best utilize the company's products or services.
  • Negotiated contracts with customers that balanced customer requirements with business objectives.
  • Attended trade shows and industry events in order to build brand awareness among target audiences.
  • Managed the relationship between internal teams and external customers.
  • Analyzed market trends, customer feedback, pricing strategies. to recommend changes in product offerings or services.

Education

High School Diploma -

Alma Prep
Zarephath, NJ
06-2000

Skills

  • Order Management
  • Sales Coaching
  • Workflow Management
  • Report writing and budgeting
  • Sales team assistance
  • Channel Management
  • Sales team oversight
  • Expense Control
  • Sales expertise
  • Inventory Oversight
  • Cold-calling
  • Sales Presentations
  • Sales Reporting
  • Delegation skills
  • Client acquisition
  • Sales Strategies
  • Territory Management
  • Sales strategy development

Timeline

Sales Supervisor

ATCVT
06.2023 - Current

Foreman

Keep It Green Landscaping
09.2018 - 09.2021

Sales Manager

Southern States Cooperative
08.2017 - 08.2018

Key Account Manager

Arettsales
07.2015 - 07.2016

High School Diploma -

Alma Prep

Similar Profiles

CREATE PROFILE
Ken Fields