
Results-driven Test Quality Management specialist with a focus on leading testing initiatives and improving software quality through Agile methodologies and strategic collaboration. Proven track record in managing test efforts and enhancing project outcomes by effectively coordinating testing schedules and aligning with overall project goals.
• Led complex integration projects, including unifying Shopify, NetSuite, and Salesforce for a mid-sized e-commerce company. Managed data mapping, real-time synchronization, robust error handling, and GDPR compliance, resulting in 90% reduction in manual errors and improved operational efficiency.
• Utilized MuleSoft as middleware, built custom connectors for legacy systems, and implemented centralized dashboards for monitoring data flows and integration health.
• Prioritized testing tasks using risk-based strategies—focusing first on high-impact areas, core business workflows, and validating API interfaces and data consistency between systems. Leveraged automation for regression and data validation to maximize test coverage under tight deadlines.
• Communicated priorities and status transparently with stakeholders, adjusting test plans as business needs changed. Maintained continuous feedback loops for rapid issue identification and resolution.
• Extensive experience with Jira: managed issue tracking, sprint planning, and agile board operations (Scrum/Kanban); integrated test management tools (Zephyr/Xray) for test case traceability; configured custom workflows, dashboards, and reports for real-time visibility and collaboration; utilized release/version tracking for deployment cycles.
• Strong focus on delivering business-critical integrations on time, combining technical expertise with effective project management and stakeholder communication.
• Led integration and test engineering projects, delivering system enhancements and re-engineering workflow and functional documentation for complex environments.
• Developed test plans, strategies, and interface/report design documents; created and executed test scenarios and scripts to validate integration points and data flows.
• Authored end-user manuals and training templates; managed artifact distribution and team collaboration through SharePoint.
• Reviewed and implemented ERP conversion, data migration, structural modifications, and third-party system integrations.
• Guided teams in adopting RUP methodology throughout the SDLC, ensuring consistency and quality in processes and deliverables.
• Facilitated workshops and training on Procure to Pay, Accounts Payable, General Ledger, Financials Gateway, Cash Management, and Workflow modules.
• Assessed reported nonconformance issues, defined remediation steps, and verified resolution for compliance and quality assurance.
• Produced UML diagrams (use case, activity, sequence) in MS Visio to support requirements gathering and test execution.
• Developed traceability matrix (TRM) reports in HP QC, linking test plans, scripts, and requirements for end-to-end coverage.
• Collaborated with leadership and stakeholders to achieve project milestones and maintain alignment with work breakdown structures.
• Mentored and trained junior QA staff; provided leadership during application testing and deployment cycles.
• Led Order to Cash testing, including Billing, Accounts Receivable, Bill Payment, Gateway, and Cash Management processes.
• Assessed and configured EDI tables for HIPAA 5010 compliance, ensuring data integrity and regulatory standards.
• Designed business workflows in MS Visio, detailing inputs, outputs, and pre/postconditions for process optimization.
• Developed batch jobs, automated workflows, and SQL queries to validate data integrity after environment refreshes.
• Led integration and test engineering projects, overseeing system enhancements and re-engineering workflow documentation for complex environments.
• Developed detailed test plans, strategies, and interface/report design documents; designed and executed test scenarios and scripts to ensure robust validation of integration points.
• Authored end-user manuals and training templates; managed artifact distribution and team collaboration via SharePoint.
• Reviewed and executed ERP conversion, data migration, structural changes, and third-party integrations.
• Ensured external training compliance with SCORM standards prior to data import into internal systems.
• Guided teams in adopting RUP methodology throughout the SDLC for process consistency and quality outcomes.
• Facilitated workshops on Procure to Pay, Accounts Payable, General Ledger, Financials Gateway, Cash Management, and Workflow modules.
• Evaluated reported nonconformance issues, created remediation plans, and verified resolutions for compliance.
• Produced UML diagrams (use case, activity, sequence) in MS Visio to support requirements and testing.
• Developed traceability matrix (TRM) reports in HP QC to link test plans, scripts, and requirements for full coverage.
• Collaborated with leadership and stakeholders to achieve project milestones and maintain WBS alignment.
• Mentored and trained junior QA staff; provided leadership during application testing and deployment.
• Led Order to Cash testing, including Billing, Accounts Receivable, Bill Payment, Gateway, and Cash Management.
• Assessed and configured EDI tables for HIPAA 5010 compliance, ensuring data integrity and regulatory adherence.
• Designed business workflows in MS Visio, detailing inputs, outputs, and pre/postconditions for optimization.
• Developed batch jobs, automated workflows, and SQL queries to validate data integrity after environment refreshes.
• Led integration and test engineering projects, delivering system enhancements and re-engineering workflow documentation for complex environments.
• Developed comprehensive test plans, approaches, and interface/report design documents; created and executed test scenarios and scripts to validate integration points and data flows.
• Authored end-user manuals and training templates; managed artifact distribution and team collaboration via SharePoint.
• Reviewed and executed ERP conversion, data migration, structural changes, and third-party integrations.
• Ensured external training compliance with SCORM standards prior to importing data into internal systems.
• Guided teams in adopting RUP methodology throughout the SDLC for process consistency and quality outcomes.
• Facilitated workshops on Procure to Pay, Accounts Payable, General Ledger, Financials Gateway, Cash Management, and Workflow modules.
• Evaluated reported nonconformance issues, developed remediation plans, and verified resolutions for compliance.
• Produced UML diagrams (use case, activity, sequence) in MS Visio to support requirements and test execution.
• Developed traceability matrix (TRM) reports in HP QC, linking test plans, scripts, and requirements for comprehensive coverage.
• Collaborated with leadership and stakeholders to achieve project milestones and maintain WBS alignment.
• Mentored and trained junior QA staff; provided leadership during application testing and deployment cycles.
• Led Order to Cash testing, including Billing, Accounts Receivable, Bill Payment, Gateway, and Cash Management.
• Assessed and configured EDI tables for HIPAA 5010 compliance, ensuring data integrity and regulatory standards.
• Designed business workflows in MS Visio, detailing inputs, outputs, and pre/postconditions for process optimization.
• Developed batch jobs, automated workflows, and SQL queries to validate data integrity after environment refreshes.
• Led integration and test engineering projects, delivering enhancements and re-engineering functional and workflow documentation for complex systems.
• Developed test plans, approaches, and interface/report design documents; derived test scenarios and scripts to ensure thorough validation of integration points.
• Authored end-user manuals and training templates, managing artifact distribution through SharePoint for effective team collaboration.
• Reviewed and executed plans for ERP conversion, data migration, structural changes, and third-party application integrations.
• Ensured external training compliance with SCORM standards prior to importing data into internal assessment systems.
• Led teams in adopting RUP methodology throughout the SDLC, ensuring process consistency and quality outcomes.
• Facilitated workshops on Procure to Pay, AP, GL, Financials Gateway, Cash Management, and Workflow modules.
• Evaluated reported nonconformance issues, defined remediation steps, and verified resolution for system compliance.
• Produced UML diagrams (use case, activity, sequence) in MS Visio to support requirements and test execution.
• Developed traceability matrix (TRM) reports in HP QC, linking test plans, scripts, and requirements for comprehensive coverage.
• Collaborated with leadership and stakeholders to achieve project milestones and maintain WBS alignment.
• Mentored and trained junior QA staff; provided leadership during application testing and deployment cycles.
• Led Order to Cash testing, including Billing, Accounts Receivable, Bill Payment, Gateway, Cash Management, and Workflow processes.
• Assessed EDI configuration for HIPAA 5010 vendor table setups, ensuring compliance and data integrity.
• Designed business workflows in MS Visio, detailing inputs, outputs, and pre/postconditions for process optimization.
• Developed batch jobs, automated workflows, and SQL queries to validate post-refresh data integrity.