Ken Hill
Oxford
Summary
Enthusiastic individual driven by a passionate commitment to labor organizing and social justice. Although new to the field, I bring a fresh perspective, a solid academic foundation, and a strong desire to contribute to the empowerment of workers. My coursework and involvement in student organizations have equipped me with a sound understanding of direct action in coordination with escalation tactics, while my dedication to fair working conditions fuels my eagerness to embark on a career in labor organizing. Eager to apply my knowledge and enthusiasm to a dynamic role, I am ready to learn and make a meaningful impact in creating equitable and just workplaces.
Overview
7
7
years of professional experience
Work History
Student Organizing Fellow
Michigan Student Power Network
03.2017 - 05.2018
- Identified, recruited, and mobilized student leaders.
- Advocated for Grand Valley State University policy improvements by engaging in constructive dialogues with college administrators, resulting in enhanced support systems for survivors and preventive measures for the entire campus community.
- Orchestrated travel logistics for statewide meetings, ensuring attendance at critical gatherings aimed at sharing best practices, networking, and aligning with broader advocacy movements.
- Organized and executed large public acts of civil disobedience that effectively convey messages of advocacy.
Merchandiser
Sam's Club, Walmart
10.2022 - Current
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Delivery Driver
Insomnia Cookies
01.2020 - 11.2020
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Conducted deliveries with utmost caution in highly trafficked pedestrian areas in winter weather advisory conditions.
Welding Student
Grand Rapids Community College
11.2019 - 09.2020
- Completed 600+ hours of welder fabrication training for Oxyacetylene, SMAW, GMAW, FCAW, and GTAW welding processes.
- Demonstrated ability to work with various materials, including steel, aluminum, and stainless steel during practical assignments.
- Increased efficiency with proper setup and maintenance of welding equipment for optimal performance during class activities.
Front Desk Agent/Night Auditor
Hampton Inn and Hampton Inn & Suites
08.2019 - 11.2019
- Facilitated check-ins according to Hilton standards
- Handled the set up and tear down of banquet event orders
- When necessary, conducted night audit duties
- Trained new front desk hires on regular desk duties and night audit
- Delegated tasks to fellow workers and handled guest complaints.
TravelTab Technical Support Agent
Nutech Systems
07.2018 - 05.2019
- Remotely answered customer inquiries via phone and email regarding features of the TravelTab
- Diagnosed and troubleshooted TravelTab technical issues over the phone such as wi-fi connectivity, GPS navigation, and user error
- Escalated technical issues to superiors if troubleshooting does not prevail
- Reported the circumstances of every incident as per company policy.
Front Desk Agent/Bartender
Hyatt Place
08.2017 - 09.2018
- Collaborated with other front desk agents to greet and check in guests while addressing any concerns immediately upon arrival, produced food menu items as well as bar beverages to Hyatt standard
- Conducted night audit duties
- Answered and directed phone calls to proper lines.
Education
Certification - Welding Fabrication
Grand Rapids Community College
Grand Rapids, MI09.2020
Bachelor of Science - Sociology
Grand Valley State University
04.2019
Skills
- Campaign Management
- Research and Data Analysis
- Interpersonal Relationships
- Effective Communication
- Community Outreach
- Conflict Resolution Abilities
- Member Recruitment
- Social Media Savvy
- Strategic Planning
Affiliations
- United Students Against Sweatshops
- Michigan Student Power Network
Timeline
Merchandiser
Sam's Club, Walmart
10.2022 - Current
Delivery Driver
Insomnia Cookies
01.2020 - 11.2020
Welding Student
Grand Rapids Community College
11.2019 - 09.2020
Front Desk Agent/Night Auditor
Hampton Inn and Hampton Inn & Suites
08.2019 - 11.2019
TravelTab Technical Support Agent
Nutech Systems
07.2018 - 05.2019
Front Desk Agent/Bartender
Hyatt Place
08.2017 - 09.2018
Student Organizing Fellow
Michigan Student Power Network
03.2017 - 05.2018
Certification - Welding Fabrication
Grand Rapids Community College
Bachelor of Science - Sociology
Grand Valley State University
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