Ken Koker
Middletown,DE
Summary
Experienced interventional radiographer who excels in a consultative role with customers and delivers advanced on-site and remote clinical services, solutions, and education. I hope to acquire a position that will allow me to ply my clinical skills to support of IGT sales and PHILIPS IGT customers alike.
Overview
16
16
years of professional experience
Work History
Consultant, Clinical Workflow Solutions (IGT)
PHILIPS, North America
Highland Heights, OH
05.2023 - Current
- Serves in a consultative role with customers and delivers advanced on-site and remote clinical services, solutions, and education.
- Ensures successful clinical and physician adoption and system optimization.
- Partners with sales, service, and others for overall clinical solutions implementation, troubleshooting and workflow optimization.
- Provides clinical support for customer escalations.
- Supports CSIC in development of training plan.
- Holds multi-specialty expertise with advanced knowledge of clinical solutions.
- Guides customers in testing workarounds, clinical integration, and new functionality of Philips solutions.
- Supports on-boarding and product training of new hires.
- Supports First-of-Kind system implementation.
Consultant, Clinical Solutions Delivery (IGT)
PHILIPS, North America
Highland Heights, OH
09.2022 - 05.2023
- Conducted cardiovascular imaging trainings in hospitals across Northeast America.
- Provided live case support in cardiac catheterization labs, hybrid ORs, interventional radiology labs, electrophysiology labs and neuro radiology labs.
- Served as a subject matter expert in cardiovascular and neurovascular imaging.
- Assessed and documented user competencies.
- Contributed to the resolution of equipment and applications issues.
IGT Business Line Manager, East & West Africa
PHILIPS, Middle East & Africa
Nairobi
09.2021 - 08.2022
- Serve as pre-sales liaison and post-sales clinical liaison for IGT-S and mobile surgery business units.
- Grow Image Guided Therapy (IGT) systems and Mobile Surgery Systems business.
- Improve clinical utilization of IGT systems in East & West Africa.
- As Modality Sales Specialist: Built and maintained strong relationships with clinical leaders and key decision makers (i.e. hospital executives, biomedical engineers, etc.) to align Philips IGT solutions with their value-based care strategies.
- Completed customer presentations to C-Suite executives, physicians and other stakeholders on the clinical and commercial value of PHILIPS IGT solutions.
- Participated in defining and controlling pricing strategies and product portfolio in East & West Africa.
- Supported IGT East & West Africa in tender strategy and price quotation to achieve business goals.
- Served as subject-matter expert to PHILIPS IGT customers and PHILIPS IGT product distributors in sub-Sahara Africa.
- As Clinical Consultant: Drove product utilization and clinical value realization for IGT-S and mobile surgery units across East and West Africa.
- Worked with senior hospital executives, clinical end users (physicians and radiographers) to optimize clinical workflow across the entire PHILIPS IGT product portfolio.
- Conducted training at hospitals and clinics in East & West Africa, adhering to established customer site policies.
- Served as subject-matter expert to IGT product clinical end-users and distributors in East & West Africa.
- Participated in medical symposia held in Kenya to promote IGT products and gain business insight.
IGT Clinical Applications Specialist
PHILIPS, North America
Highland Heights, OH
05.2021 - 08.2021
- Conducted cardiovascular imaging training in hospitals across Northeast America.
- Provided live case support in cardiac catheterization labs, hybrid ORs, interventional radiology labs, electrophysiology labs and neuro radiology labs.
- Served as a subject matter expert in cardiovascular and neurovascular imaging.
- Assessed and documented user competencies.
- Contributed to resolution of equipment and clinical applications issues.
Staff Interventional Radiographer & Chief Interventional Radiographer
Medstar Georgetown University Hospital
Washington, DC
04.2015 - 05.2017
Staff Interventional Radiographer
Medstar Washington Hospital Center
Washington, DC
01.2015 - 04.2015
Staff Interventional Radiographer
Holy Cross Hospital
Silver Spring, MD
01.2014 - 01.2015
Staff Interventional Radiographer
Aurora St. Lukes Medical Center
Milwaukee, WI
01.2013 - 01.2014
Interventional Radiology Intern
Froedtert & the Medical College of Wisconsin
Milwaukee, WI
01.2012 - 01.2013
Staff Diagnostic Radiographer
Froedtert & the Medical College of Wisconsin
Milwaukee, WI
05.2010 - 01.2012
Education
Graduate Certificate in Business
Georgetown University
Washington, District of Columbia, DC11.2020
Vascular Interventional Radiography Certificate
Froedtert And The Medical College of Wisc. Hosp.
Milwaukee, WI05.2008
Skills
- Collaborative
- Proactive
- Detail-oriented
- Goal-oriented
- Problem-solver
Timeline
Consultant, Clinical Workflow Solutions (IGT)
PHILIPS, North America
05.2023 - Current
Consultant, Clinical Solutions Delivery (IGT)
PHILIPS, North America
09.2022 - 05.2023
IGT Business Line Manager, East & West Africa
PHILIPS, Middle East & Africa
09.2021 - 08.2022
IGT Clinical Applications Specialist
PHILIPS, North America
05.2021 - 08.2021
Staff Interventional Radiographer & Chief Interventional Radiographer
Medstar Georgetown University Hospital
04.2015 - 05.2017
Staff Interventional Radiographer
Medstar Washington Hospital Center
01.2015 - 04.2015
Staff Interventional Radiographer
Holy Cross Hospital
01.2014 - 01.2015
Staff Interventional Radiographer
Aurora St. Lukes Medical Center
01.2013 - 01.2014
Interventional Radiology Intern
Froedtert & the Medical College of Wisconsin
01.2012 - 01.2013
Staff Diagnostic Radiographer
Froedtert & the Medical College of Wisconsin
05.2010 - 01.2012
Graduate Certificate in Business
Georgetown University
Vascular Interventional Radiography Certificate
Froedtert And The Medical College of Wisc. Hosp.