Ken Lewis

Collaborate with cross-functional teams to design robust physical security systems for new facility, optimizing safety and efficiency. Lead change management initiatives to drive organizational transformation without compromising employee morale or productivity levels. Streamline workflows in existing systems and proactively addressing challenges through appropriate solutions implementation; Conduct regular audits on security policies and procedures to ensure compliance with industry standards and best practices. Establish positive relationships with local law enforcement agencies, fostering cooperation during investigations or emergency situations and manage and support organization-wide privacy and security management measures. Provide key input in developing organizational crisis management plans, thereby improving overall preparedness for potential emergencies and led regular review sessions on current security policies, ensuring continued relevance based on evolving threat landscapes. Play an instrumental role in achieving a notable improvement in employee awareness about information security risks across the organization and access ongoing risk factors and suggested improvements to senior management. Coordinated and facilitated with the opening of the new hospital; monitored shift changes to uphold successful operations strategies and maximize business success with the success of cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members. Champion diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.

Managed security associates and projects within assigned district; implemented security protocols for all assigned facilities and information systems. Liaison with Hospital Chief Operations Officers providing counsel regarding security issues, conducted studies and reviews of security related issues and develops victimization reduction plans for assigned hospitals and participated in group/committee work groups providing expertise in security matters. Reviewed patient complaints and collaborated with department leaders to identify reasonable solutions. Recorded incident reports with detailed accounts of occurrences; assess ongoing risk factors and suggest improvements to senior management and monitor property to investigate any areas of suspicion. Overseen periodic safety inspections, patrol service and immediate response to all safety-security situations; conducted thorough investigations of security incidents, identifying root causes and implementing corrective actions to prevent recurrence. Designed detailed reporting processes that improved communication channels between different departments involved in security operations.

Supervised and participated in safety inspections of hospital facilities, looking for hazardous conditions and/or safety violations; made recommendations to correct safety hazards once identified. Carried out investigations of hospital staff and clients; Maintained liaison with police, fire and other municipal departments to ensure maximum use of their services in order to provide adequate security and safety and prepared reports and assisted in special assignments as directed. Successfully evaluated quality problems and performed affirmative action to identify and resolve issues while maintaining regular contact with clients to identify opportunities to deliver added value to client relationships. Determined and recommended methods to address improvement opportunities and followed quality standards and procedures to minimize errors and maximize company satisfaction.

Monitored utilities system operations and control systems with online computer system. Responsible for maintenance, repairs, upgrading, and installing SCADA, computer systems, database entry and manipulation and all related equipment, hardware and software. Maintained a safe work environment by strictly adhering to established safety protocols and guidelines. Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.

Provided Air to ground voice and Teletype communications support to President, government department heads, Joint Chiefs of Staff, and other allied aircraft and ground agencies. Conducted Tactical/Strategic Phone Operations with Department of Defense aircraft over the HF Spectrum; Drafted and Disseminated Assorted Messages of Varied Classification, Maintained message logs and Communication Security (COMSEC) material and performed inspections and routine maintenance on equipment and conducted quality checks to identify discrepancies. Used strong analytical and problem-solving skills to develop effective solutions for challenging situations and identified issues, analyzed information and provided solutions to problems. Contributed to a positive work environment by fostering open communication among team members and addressing concerns promptly.