Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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Ken Ly

Ken Ly

San Jose,CA

Summary

Results-driven business owner with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Overview

20
20
years of professional experience

Work History

Co-Owner

Sassy Nail
Santa Clara, CA
06.2013 - Current
  • Ensure consistency in quality and services
  • Manage and schedule daily appointments
  • Handle accounting, financial analysis of business, and inventory
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Frequently studied market to keep abreast of new industry trends.
  • Assisted in recruiting and hiring team members.
  • Build strong, long lasting relationships with customers
  • Devised marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks.

Account Manager

8X8 Inc
San Jose, CA
11.2011 - 05.2013
  • Assists small business owners in improving their front line of communication
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Analyzed key competitors to respond to competitive threats.
  • Prepared and deliver customer sales quotes.
  • Completed daily outbound calls, up to 200 calls per day.
  • Delivered engaging presentations to build connections with potential customers and distinguish business from competitors.

Education

AA - Accounting

Foothill Community College
2015

Skills

  • Complex Problem-Solving
  • Business Leadership
  • Active Listening
  • Time Management
  • Problem Anticipation and Resolution
  • Business Management and Development
  • Staff Management
  • Managing Terminations

Accomplishments

    Received $1,005,131 New Money Award in January 2007

    Sales Excellence award in recognition for exceeding expectations in 2003

    Bronze Circle of Excellence for outstanding performance in 2000

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel

Timeline

Co-Owner

Sassy Nail
06.2013 - Current

Account Manager

8X8 Inc
11.2011 - 05.2013

AA - Accounting

Foothill Community College

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Ken Ly