Ken Marshall
Rancho Cucamonga,CA
Summary
Experienced and proactive Operations Manager with over 20 years of expertise in optimizing warehouse operations, improving supply chain efficiency, and leading high-performing teams. Adept at implementing cost-saving strategies, ensuring timely delivery of products, and maintaining a safe and productive work environment.
Overview
20
20
years of professional experience
Work History
Sr Operations Manager
Highline Warren
06.2024 - Current
- Provided leadership in the development of short-term and long-term plans for daily operations management.
- Identified process improvement opportunities and designed new processes to streamline workflows and maximize productivity.
- Managed a team of over 50 operations staff, providing guidance, support and direction to ensure operational objectives were met.
- Successfully developed and implemented operational strategies to improve efficiency, reduce costs and increase customer satisfaction.
- Implemented quality control measures to ensure high standards of accuracy and service delivery.
- Facilitated open communication between departments to improve collaboration among teams.
- Set and implemented strategic goals and initiatives to align company with mission, values, and vision.
- Prepared staff work schedules and assigned specific duties.
- Developed and implemented effective strategies to reduce costs while maintaining quality standards.
- Demonstrated and supported continuous improvement and growth mindset.
DC Manager
Highline Warren
12.2019 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Direct and oversee daily operations of the distribution center, including inventory management, receiving, shipping, and order fulfillment
- Lead a team of 10 employees, providing mentorship, training, and performance feedback
- Accomplished multiple tasks within established timeframes.
- Develop and enforce safety protocols to ensure a secure working environment
- Coordinate with other departments, such as procurement and transportation, to streamline operations and achieve business objectives
- Conduct regular audits and inventory checks to maintain accurate stock levels
DC Assistant Manager
Highline Warren
06.2017 - 12.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Supported the Distribution Center Manager in managing daily operations and supervising staff of 10 associates.
- Coordinated with suppliers and vendors to ensure timely delivery of goods.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled inbound deliveries and outbound pickups daily.
Operations Supervisor
Penske Logistics
06.2009 - 06.2017
- Boosted company efficiency through process improvements such as pick logics
- Identified inefficiencies and made recommendations for process improvements
- Increased productivity by over 50% while simultaneously reducing head count by more than 25%
- Assisted in the start-up of a newly acquired account at an international Penske facility
Operations Assistant Manager
Rite Aid Distribution Center
07.2005 - 12.2006
- Developed and shared best practices across the company, including safety and productivity
- Coordinated with various departments to streamline processes and improve workflow
- Managed and trained team members to enhance performance and achieve targets
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Prepared and delivered operational performance reports for over 200 associates to inform management.
Education
High School Diploma -
Quartz Hill High School
Quartz Hill, CA06.1993
Skills
- Safety management
- Effective communication
- Leadership skills
- Task prioritization
- Time management
- Inventory management
- Distribution management
- Logistics management
- Transportation management
- Cost reduction
- Employee engagement
- Payroll administration and timekeeping
Timeline
Sr Operations Manager
Highline Warren
06.2024 - Current
DC Manager
Highline Warren
12.2019 - 06.2024
DC Assistant Manager
Highline Warren
06.2017 - 12.2019
Operations Supervisor
Penske Logistics
06.2009 - 06.2017
Operations Assistant Manager
Rite Aid Distribution Center
07.2005 - 12.2006
High School Diploma -
Quartz Hill High School
Similar Profiles
Myles RandleMyles Randle
Merchandise Processor at Highline WarrenMerchandise Processor at Highline Warren
Jennifer WieseJennifer Wiese
Accounts Payable Supervisor at Highline WarrenAccounts Payable Supervisor at Highline Warren
Kate FilaKate Fila
Human Resources Generalist at Highline Warren, LLCHuman Resources Generalist at Highline Warren, LLC