Ken McCormick

• Used scanners to quickly locate and track items in warehouse.
• Collaborated with team members to achieve daily pick and pack goals.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
• Kept tidy and organized warehouse to comply with cleanliness standards.
• Operated pallet jacks to safely transport goods from warehouse to shipping area.

• Contacted customers prior to delivery to confirm and coordinate delivery times.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed on-time deliveries by choosing best and most efficient routes.
• Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
• Fostered positive working relationships with regular customers.

• Completed store opening and closing procedures and balanced tills.
• Trained and mentored new employees to maximize team performance.
• Maintained safe working environment by observing safety procedures, policies and regulations.
• Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Enforced company policies and regulations with employees.

Completed on-time deliveries by choosing best and most efficient routes.

• Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
• Verified daily deliveries against shipping instructions before delivering to customers.
• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
• Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
• Delivered packages to customer doorsteps and business offices.

• Transported inventory items to appropriate locations.
• Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
• Inspected filling and cutting equipment and used troubleshooting approaches to keep machines operational for all shifts.
• Operated pallet jacks and crane machines to safely move filling materials.

• Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
• Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
• Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
• Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.

• Verified orders prior to completing deliveries to avoid customer complaints.
• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Anticipated customers' questions and complaints and skillfully handled any concerns.
• Secured food to prevent loss and maintain freshness during transport.
• Completed on-time deliveries by choosing best and most efficient routes.

• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
• Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.

• Reduced customer wait times by quickly and efficiently operating customer window and sales register.
• Checked completed orders for accuracy and bagged meals for easy carrying.
• Operated the cash register with accuracy, ensuring proper handling of transactions.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
• Inspected kitchen equipment and appliances 4-5 times per week to verify functional operation