Summary
Overview
Work History
Education
Skills
Timeline
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Ken Needels

CA

Summary

Dynamic Operations Manager with a proven track record at Terry Moving & Storage Inc., excelling in process improvements and team leadership. Expert in logistics management and conflict resolution, I successfully streamlined operations, enhancing efficiency and driving profitability. Committed to fostering employee development and cultivating a culture of continuous improvement.

Overview

2026
2026
years of professional experience

Work History

Operations Manager

Terry Moving & Storage Inc.
1998 - 10.2025
  • Oversee daily operations to ensure efficiency and compliance with safety regulations.
  • Implement process improvements to enhance workflow and reduce operational costs.
  • Mentor team members to foster skill development and improve performance.
  • Coordinate resource allocation to optimize productivity across departments.
  • Develop training programs aimed at enhancing employee competencies and engagement.
  • Lead cross-functional teams in executing company initiatives and projects successfully.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and implemented strategic plans aligning with company goals to drive performance improvements.
  • Streamlined operational processes to enhance efficiency and reduce costs across multiple departments.
  • Fostered a culture of continuous improvement through training programs and mentoring initiatives for staff development.
  • Collaborated with senior leadership to define long-term objectives, enhancing organizational effectiveness and alignment.
  • Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Increased profit by streamlining operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

No Degree -

Saddleback College
Mission Viejo, CA

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Staff management
  • Operations oversight
  • Performance monitoring
  • Employee motivation
  • Staff development
  • Continuous improvements
  • Logistics management
  • Conflict mediation
  • Cost reduction
  • Risk management
  • Warehouse operations
  • Negotiation
  • Building and facility management
  • Sales background

Timeline

Operations Manager

Terry Moving & Storage Inc.
1998 - 10.2025

No Degree -

Saddleback College
Ken Needels