Ken Patterson
Surprise,AZ
Summary
Store Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.
Overview
35
35
years of professional experience
Work History
Assistant Store Director
Smith's Food & Drug
Bozeman, MT
10.1998 - Current
- Actively support the store director in the fulfillment of his/her responsibilities in planning, organizing, directing and controlling store activities and operations.
- Ability to perform all duties of the store director’s position.
- Contribute to profitable operation of the store.
- Understand P&L, invoice flows, calculating margins, cost and retail as well as basic supermarket math.
- Maintain records of inventory, quality assurance, invoices, etc. according to company policy.
- Responsible for scheduling and controlling labor costs to ensure they are within budgets relative to projected sales.
- Maintain store security with regard to cash control, theft and shrink.
- Responsible for safety, food safety compliance and controlling expenses.
Grocery Manager
Albertsons
Cheyenne, WY
01.1996 - 10.1998
- Reordered inventory when it dropped below predetermined levels.
- Assigned employees to specific duties to best meet the needs of the store.
- Counted cash drawers and made bank deposits.
- Examined merchandise to verify that it was correctly priced and displayed.
Customer Service Manager
Albertsons
Fort Collins, CO
03.1990 - 01.1996
- Assigned employees to specific duties to best meet the needs of the store.
- Counted cash drawers and made bank deposits.
- Trained and developed new associates on POS system and key sales tactics.
- Generated repeat business through exceptional customer service.
Education
High School Diploma - undefined
Rangeview High School
Aurora, CO1987
Kinesiology - Education
University of Northern Colorado
Greeley, COSkills
- Merchandising
- Customer relations
- Detail-oriented
- Strategic thinker
- Store displays
- Customer-oriented
- Goal-oriented
- Staff training and development
Timeline
Assistant Store Director
Smith's Food & Drug
10.1998 - Current
Grocery Manager
Albertsons
01.1996 - 10.1998
Customer Service Manager
Albertsons
03.1990 - 01.1996
High School Diploma - undefined
Rangeview High School
Kinesiology - Education
University of Northern Colorado
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