Ken Renaud
Bourne
Summary
Dynamic Sales Associate with a proven track record at Cedarville Wine & Spirits, excelling in effective communication and customer support. Recognized for achieving sales goals and enhancing product visibility through innovative displays. Skilled in document organization and problem-solving, consistently delivering exceptional service and fostering team collaboration.
Overview
11
11
years of professional experience
Work History
Sales Associate
Cedarville Wine & Spirits
Plymouth
08.2021 - Current
- Resolved customer concerns using strong communication and conflict management skills.
- Adapted to changing priorities and unexpected situations with a calm demeanor.
- Rotated stock using clearance markdowns and special sales promotions.
- Assisted customers with sales and service needs.
- Supported team with receiving, pricing, and merchandising.
- Processed payments quickly to keep customer flow moving.
- Trained new hires on company procedures, product knowledge, and customer service expectations.
Sales Associate
Newbury Comics
Hyannis
04.2016 - 03.2021
- Achieved sales goals in fast-paced, service-oriented retail environment.
- Guided customers through store layout, facilitating seamless sales and returns.
- Informed customers of promotions to drive increased sales.
- Designed attractive displays to enhance product visibility and appeal.
- Supported team with receiving, pricing, and effective merchandising practices.
- Created exceptional customer experiences through personalized sales support.
- Resolved issues professionally, adhering to company standards.
- Maintained organized and clean sales floor to optimize shopping experience.
Legal Assistant
PARTYLITE
Plymouth
01.2016 - 04.2016
- Assisted in the origination of pertinent legal documents to facilitate the physical relocation of the legal department.
- Reviewed patents, contracts, and various other documents to determine their value.
- Electronically cataloged the physical location of documents for easy recall in the future.
- Collaborated with attorney on-site to prioritize and execute tasks as needed.
- Managed large volumes of hard and soft copy documents and files.
- Maintained confidentiality of sensitive information related to client matters at all times.
- Reviewed incoming mail and distributed it to appropriate parties within the firm.
Mailroom and Record Clerk
Robert Half
Boston
01.2015 - 12.2015
- Assisted internal and external customers, independently handling numerous clerical tasks.
- Entered data into the system, printed out requested sets, and generated reports.
- Maintained accurate records of transactions.
- Sorted and distributed incoming mail to appropriate recipients.
- Entered data into the system, printed out requested sets, and generated reports.
- Scanned and faxed documents relating to invoices and sales receipts.
- Performed general office duties such as photocopying, scanning, and faxing documents.
- Entered data into computer systems accurately and efficiently.
Education
Bachelor of Arts (B.A.) - Politics & History
Curry College
Milton, MA05.2008
Skills
- Effective communication
- Order processing
- Product promotion
- Customer support and teamwork
- Document organization
- Office equipment proficiency
- Professional telephone skills
- Clerical support
- Problem solving
Timeline
Sales Associate
Cedarville Wine & Spirits
08.2021 - Current
Sales Associate
Newbury Comics
04.2016 - 03.2021
Legal Assistant
PARTYLITE
01.2016 - 04.2016
Mailroom and Record Clerk
Robert Half
01.2015 - 12.2015
Bachelor of Arts (B.A.) - Politics & History
Curry College
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