Ken Riesz
Sales Leadership
Dallas,TX
Summary
Accomplished National Sales Manager successful at cultivating and leading high-performance teams. Bringing 10-year history of exceeding sales benchmarks, maximizing profits and acquiring valuable new customers. Performance-driven National Sales Manager with over 10 years' experience meeting sales goals. Skilled with motivating and driving team members to exceed performance targets. Enthusiastic and passionate trainer committed to outperforming the competition. Offering Sales Leadership expertise and 15 years of experience.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
National Sales Manager
CarOer
09.2021 - Current
- Received Leadership awards for outstanding leadership and strong commitment to operational excellence.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Developed and maintained key relationships with clients, leading to an enhanced customer loyalty and increased repeat business.
- Coordinated cross-functional teams for product launches, ensuring timely delivery and market penetration.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
- Established a high-performance culture by setting clear expectations, providing ongoing feedback, and rewarding top performers.
Trade Advisor
CarOer
01.2021 - 09.2021
- Offered competitive commercial banking solutions and retail financing options.
- Facilitated prompt resolution of disputes between buyers and sellers, preserving positive business relationships.
- Boosted company profitability with diligent monitoring of market trends and identification of new business opportunities.
- Coordinated logistics operations for seamless movement of goods across borders while meeting tight deadlines under challenging circumstances.
- Discussed financial options with clients and provided informed suggestions.
- Prepared accurate documentation for customs clearance, ensuring timely delivery of goods without penalties or delays.
- Worked with clients to provide competitive commercial banking solutions and retail financing plans.
Specialist
Livingston Hearing
09.2018 - 12.2020
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Developed strong client relationships through consistent communication and attentive service.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Created and managed project plans, timelines and budgets.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Evaluated customer needs and feedback to drive product and service improvements.
General Sales Manager
Auto Web Expo
01.2018 - 09.2018
- Prepared sales presentations for clients showing success and credibility of products.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
Used Car Director
Sign It Drive It
01.2016 - 09.2017
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Enhanced customer satisfaction by streamlining the sales process and providing excellent service throughout transactions.
- Streamlined inventory management processes, ensuring optimal levels of stock availability and reducing carrying costs for the dealership.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Finance Manager/Sales Manager
Texas Nissan Of Grapevine
12.2011 - 01.2016
- Created organizational structures to improve accounting and finance functions.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Designed and maintained financial models to identify and measure risks.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Developed comprehensive financial reports for executive decision-making support.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Strengthened internal controls through regular audits and adherence to regulatory requirements.
- Drove revenue stream development through strategic collaboration and partnerships.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Education
University of North Texas
01.2009 - 05.2011
Skills
Developed effective strategies for DSMs to develop their book of business in multiple areas
Provided in-depth market analysis to my team and peers for all of 2023 (can provide docs if needed)
Hit 31% over our expected performance goal for 2023
Have contributed to a variety of enhancements across the entire platform Such as the analyzer, 24Hr process, the matrix, titles, resolutions, etc
Monitored and evaluated portfolio performance on an ongoing basis, making adjustments and recommendations as necessary to optimize investment returns
Provided regular market updates and reports to clients, keeping them informed about market conditions and potential financial risks and opportunities
Involved in over 1863 purchases and 2877 sales as a DSM in the 9 months I held that position (Can provide vins if needed)
Built effective strategies for dealers to acquire inventory on the platform
Maintained over 80% productivity after the initial 90-day period
Effective troubleshooting of title, transport, and arbitration related issues
Generated over 30 dealer referrals which lead to active stores on the platform
Sales Management
Problem Solving
Team Recruiting and Onboarding
Solution selling
Logistics Coordination
Digital Sales
Goal Setting and Achievement
Team Collaboration
Time management abilities
Sales Leadership
Data Analytics
Account Retention
New business acquisition
Sales Presentations
Market Research
Effective Communication
Client Retention
Team Development
Timeline
National Sales Manager
CarOer
09.2021 - Current
Trade Advisor
CarOer
01.2021 - 09.2021
Specialist
Livingston Hearing
09.2018 - 12.2020
General Sales Manager
Auto Web Expo
01.2018 - 09.2018
Used Car Director
Sign It Drive It
01.2016 - 09.2017
Finance Manager/Sales Manager
Texas Nissan Of Grapevine
12.2011 - 01.2016
University of North Texas
01.2009 - 05.2011