Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Ken Roberts

Orem,UT

Summary

Skilled Business Development leader offering over 20 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Realtor

Coldwell Banker Realty
04.2021 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Compared recently sold area properties to determine competitive market prices.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Negotiated, facilitated, and managed real estate transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advertised client properties through websites, social media, and real estate guides.
  • Presented purchase offers to sellers for consideration.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.

Business Development Executive

Tectonix Steel
01.2010 - 01.2018
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Implemented innovative business development strategies to increase customer base and expand market share.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Contributed to industry events and trade shows to showcase products and gather industry intelligence.
  • Collaborated with sales and marketing departments to support client acquisition.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Negotiated prices, terms of sales and service agreements.

Bank Branch Manager

Key Bank
08.2006 - 07.2009
  • Assessed employee performance and developed improvement plans.
  • Identified partnership opportunities and established favorable business connections.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Complied with regulatory guidelines and requirements.
  • Engaged employees in business processes with positive motivational techniques.
  • Maintained friendly and professional customer interactions.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Resolved various issues impacting sales management and business operations.

Education

Bachelor of Science - Business Management

Utah Valley University
Orem, UT

Skills

  • Real Estate Industry Understanding
  • Purchase Agreements
  • Market Research
  • Contract Negotiation
  • Microsoft Office
  • Sales Negotiation
  • Goals and Performance
  • Process Improvement

Accomplishments

  • Generated more than $2.5 million in sales revenue for Coldwell Banker Realty in 2022.
  • Improved revenue by 300% in a span of 9 years at Tectonix Steel.

Certification

  • Licensed Realtor - 2.5 years

Timeline

Realtor

Coldwell Banker Realty
04.2021 - Current

Business Development Executive

Tectonix Steel
01.2010 - 01.2018

Bank Branch Manager

Key Bank
08.2006 - 07.2009

Bachelor of Science - Business Management

Utah Valley University
Ken Roberts