Ken Rust
Tulsa,OK
Summary
Proven leader with extensive experience in retail and warehouse management, notably with American Freight Furniture and Mattress. Excelled in operational budgeting and staff leadership, driving efficiency and fostering vendor relationships. Achieved significant improvements in inventory accuracy and customer service satisfaction. Skilled in finance reporting and people management, adept at optimizing store operations and team performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Director
American Freight Furniture and Mattress
Tulsa, OK
02.2023 - 12.2024
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Resolved customer complaints promptly in accordance with company policy.
- Identified potential opportunities for growth within the store and developed plans to capitalize on them.
- Ensured compliance with company policies and procedures related to safety, security, loss prevention, merchandising execution, pricing accuracy.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Coached, counseled, recruited, trained and disciplined employees and evaluated on-the-job performance.
- Implemented strategies to reduce shrinkage losses due to theft or mismanagement of inventory.
- Collaborated with other stores in the chain on best practices for increasing efficiency throughout the organization.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Senior Warehouse Operations Manager
Advanced Industrial Devices
Tulsa, OK
03.2017 - 01.2023
- Ensured compliance with safety regulations and established company policies concerning employee conduct.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Conducted periodic cycle counts to verify accuracy of inventory records.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Operated forklifts to fill or empty overhead spaces.
- Coordinated activities between departments to facilitate efficient processing of orders.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Led warehouse layout optimization projects, improving workflow and space utilization.
- Implemented and planned warehouse safety and security programs and activities.
Education
Associate of Arts - Culinary Arts And Business Managment
Mess Managment A And C Schools
San Diego, CA06-1990
Skills
- Accounting and finance reporting
- Finance and accounting
- Vendor relationship development
- Staff leadership
- Sales leadership
- People management
- Retail management
- Store operations
- Operational budgeting
Affiliations
Love to play Golf and Support local race team.
Accomplishments
Store Director of the month 2 times. Was chose the class leader for the store director academy While at American Freight. Was chosen 3 times as Employee of the month for AID. Served in the United States Navy for 22 yrs and I was promoted every time I was eligible to be promoted.
Certification
Certified Teacher for Culinary Arts. Certified Fork Lift Operator
References
References available upon request.
Timeline
Store Director
American Freight Furniture and Mattress
02.2023 - 12.2024
Senior Warehouse Operations Manager
Advanced Industrial Devices
03.2017 - 01.2023
Certified Teacher for Culinary Arts. Certified Fork Lift Operator
Associate of Arts - Culinary Arts And Business Managment
Mess Managment A And C Schools
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