Dynamic Operations Manager with a proven track record at Parker Meggitt Defense Systems Inc., excelling in team leadership and operational efficiency. Spearheaded lean initiatives that enhanced productivity and quality, while fostering a culture of accountability. Adept at problem-solving and maintaining compliance, driving continuous improvements across diverse teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
Parker Meggitt Defense Systems Inc.
09.2024 - 07.2025
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Supervised production team, keeping production schedules on track to meet tight deadlines.
Managed a team of production staff, fostering a positive work environment and encouraging professional growth.
Coordinated efforts between engineering, design, procurement, and quality assurance departments to streamline product development cycles and improve overall productivity.
Enhanced product quality by performing regular audits, enforcing strict adherence to industry standards, and implementing corrective actions when necessary.
Ensured compliance with safety regulations at all times, conducting regular inspections and promoting a culture of safe work practices among employees.
Implemented cost-saving measures by identifying areas of waste reduction and negotiating favorable contracts with suppliers.
Applied lean principles to improve workflow and quality and reduce waste.
Director of Manufacturing
Meggitt Defense Systems
07.2019 - 09.2024
Set product standards, examining samples of raw products and processing tests, to monitor quality of finished products.
Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
Anticipated and addressed production problems, material shortages, equipment malfunctions, and unavoidable delays.
Increased production efficiency by implementing lean manufacturing principles and streamlining processes.
Achieved aggressive production and quality requirements for [Product or service].
Led improvement initiatives to advance operational efficiencies and increase revenue.
Built strong relationships with internal stakeholders such as Sales, Engineering, Quality Assurance teams for seamless collaboration on company-wide initiatives.
Implemented continuous improvement initiatives, driving operational excellence across the facility.
Ensured compliance with industry standards, environmental regulations, and company policies through diligent oversight of daily operations.
Electronics Department Manager
Meggitt Defense Systems
11.2014 - 09.2019
Collaborated with other departments to ensure seamless integration of cross-functional initiatives for improved store operations.
Optimized floor layout design by strategically placing popular items in prime locations while ensuring adequate space utilization.
Assisted in the development of the annual department budget by providing accurate sales projections and expense estimates.
Increased department revenue by developing strategic sales plans, promotions, and product displays.
Enhanced customer satisfaction by addressing and resolving electronics-related issues promptly and efficiently.
Ensured compliance with company policies and procedures while maintaining high standards of cleanliness and organization within the department.
Established team priorities, maintained schedules and monitored performance.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Automated Manufacturing Technology
ITT Technical Institute
West Covina, CA
06-2016
Associate of Science - Electrical Engineering
ITT Technical Institute
Van Nuys, CA
06-2014
Skills
Problem-solving
Team leadership
Operations management
Customer service
Operations monitoring
Operational efficiency
Decision-making
Planning and implementation
Management
Operations oversight
Customer relationship management
MS office
Maintaining compliance
Goal setting
Workflow optimization
Process improvement
Regulatory compliance
Continuous improvements
Process improvements
KPI tracking
Unsurpassed work ethic
Accomplishments
Reduced shipping arrears by 52% through Value Stream Mapping exercises with Contract Administrator, Planning, Purchasing and Manufacturing operations
Increased company market share of Repair Orders by 42% in just one year. Implemented an dedicated MRO Value Stream line to accommodate increased repair returns.
Reduced lost workdays and recordable incidents to zero by implementing a Safety First safety awareness program, culture.