Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ken Sirovatka

Chicago,IL

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Dynamic Bartender with 20 years of experience leading versatile teams in bar management. Customer-focused manager, anticipating guest needs, maintaining glassware stock and designing new drinks to attract customers. Action-oriented mentor leading bar staff in routine maintenance and service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Head Bartender

Soif Wine Lounge
10.2023 - 04.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Owner

Etheria Cafe
12.2021 - 10.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Head Bartender

Grand Central Bar
06.2018 - 03.2022
  • Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the barn.
  • Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
  • Increased overall bar efficiency by implementing effective cleaning and maintenance routines.
  • Ensured proper care for injured or sick animals by administering prescribed medications and treatments under veterinarian guidance.

Head Bartender

Taureaux Tavern/ Well Done Hospitality Group
01.2021 - 12.2021
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept detailed inventories and ordered needs for liquor, beer, wine, and bar supplies.

Bartender

Cochon Volant Brasserie/ Well Done Hospitality
06.2019 - 03.2020
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bar Manager

Centenial Crafted Beer And Eatery
02.2017 - 05.2018
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.

Consultant

The Native
11.2016 - 01.2017
  • Created policy and procedures to manage a new bar
  • Built a cocktail and beer list to cater to the space and clientele
  • Created open and closing procedures for ownership

Education

Education Sociology

DePaul University
Chicago, IL

Skills

  • Wine and liquor knowledge
  • Cash Handling
  • Bar Equipment Maintenance
  • Advanced Bartending Techniques
  • Menu development
  • Staff Management
  • Classic cocktails
  • Sales and Upselling Techniques
  • Vendor Management
  • New Hire Training
  • Food Preparation
  • Banquet Events
  • Dining room management

Certification

  • Certified food service manager
  • Basset and Serve safe

Languages

Spanish
Full Professional

Timeline

Head Bartender

Soif Wine Lounge
10.2023 - 04.2024

Owner

Etheria Cafe
12.2021 - 10.2023

Head Bartender

Taureaux Tavern/ Well Done Hospitality Group
01.2021 - 12.2021

Bartender

Cochon Volant Brasserie/ Well Done Hospitality
06.2019 - 03.2020

Head Bartender

Grand Central Bar
06.2018 - 03.2022

Bar Manager

Centenial Crafted Beer And Eatery
02.2017 - 05.2018

Consultant

The Native
11.2016 - 01.2017

Education Sociology

DePaul University
Ken Sirovatka