Ken Snell
Lorena,TX
Summary
Accomplished professional with expertise in analytics, customer service, training, and management roles. Demonstrates exceptional written and verbal communication skills showcased through exceptional email correspondence abilities. Possesses an extensive understanding of retail and wholesale business processes. Proficient in MS Office applications, particularly Excel. Advanced knowledge of SAP and proficiency with multiple web-based reporting tools. Proven track record working across all stages of the supply chain.
Overview
31
31
years of professional experience
Work History
Sr Manager First Mile - Trade and Transprtation
Nike, Inc. - North America Organization
Beaverton, Oregon
12.2003 - 07.2024
- Responsible for the management and coordination of product flow among Nike's largest accounts, leading a team of 10 Analysts and 2 Supervisors.
- Achieved consistent team delivery goals of $700M - $1B on a monthly average.
- Ensured accurate and timely delivery of monthly landing estimates to Senior Leadership, Finance, and Sales Operation Partners.
- Continuously design, develop, and implement process improvements – check and adjust as needed.
- Facilitated seamless communication and coordination between Ocean/Air, 3PL, OCM teams, and internal stakeholders.
- Served as a mentor for team members, from recruitment to continuous coaching.
- Led cross-functional teams in the development of creative solutions to challenging problems.
- Analyzed data from market research surveys to identify trends and develop actionable insights for organizational growth.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
- Created detailed reports on project progress for senior management review.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Provided strategic direction to departmental heads regarding resource allocation decisions.
- Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
- Established effective communication channels between different departments within the organization.
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
- Oversaw talent acquisition, training, and development programs to build high-performing teams.
- Implemented process improvements to increase operational efficiency and reduce costs.
- Developed and implemented strategic business plans to drive growth and profitability.
- Facilitated team meetings and workshops to align on goals and strategies.
- Conducted performance reviews and provided feedback to direct reports for career development.
Community Justice Specialist II
Deschutes County Juvenile Justice
Bend, Oregon
04.1998 - 11.2003
- Enhanced adherence to rules, procedures, and facility standards
- Facilitated an environment of positivity and encouragement while working with incarcerated youth
- Facilitated individualized youth counseling sessions, as well as group therapy sessions.
- Developed treatment goals and case management plans for youth.
Store Manager
GI Joes, Inc
Bend, OR
11.1993 - 03.1998
- Devised strategies that successfully boosted sales and enhanced profitability.
- Planned special promotions or discounts based on market trends.
- Implemented performance metrics to evaluate staff compliance with customer service standards.
- Managed the entire process of recruiting, training, and supervising new employees.
- Evaluated the operational performance of different areas in the store.
Education
Skills
- Operations Management
- Strategic Planning
- Data-driven decision-making
- Cross-Functional Communication
- Data Analytics
- Organizational Development
- Reporting oversight
Timeline
Sr Manager First Mile - Trade and Transprtation
Nike, Inc. - North America Organization
12.2003 - 07.2024
Community Justice Specialist II
Deschutes County Juvenile Justice
04.1998 - 11.2003
Store Manager
GI Joes, Inc
11.1993 - 03.1998
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